WARNING!!! READWHOLEREVIEW, YOUWILLCHANGEYOURMINDABOUTLEONARDLEESE!!! In this review I plan to be blunt, and honest. I have had dentist appointments that were more pleasant than dealing with this company. I am shocked that this company is still afloat, it is run by employees who in all honesty are unfit to run a lemonade stand. My experience includes THREE of the most naïve, inexperienced and all around unprofessional workers I have ever met, and I have met some very dull-witted employees in my time. These agents’ names are GEORGE, CALLUM, and KIERAN. George cancelled on me twice, once 15 minutes before our scheduled meeting, a then he had the audacity to cancel on me when I was already in front of the property. The first time he couldn’t get the keys, and then the second excuse was that he «got the wrong keys.» I was told by GEORGE that I would be the first one he contacts once obtaining the correct keys, of course I never heard from GEORGE again. Let’s move on to the second agent I dealt with, KIERAN. KIERAN, was kind enough to pick up where GEORGE left off and wrote me an email saying that they had the keys and asked if I was available today to view it. Of course I replied yes! I never received a reply from Kieran, I even called and left him a voicemail. I never heard from KIERAN again. Last but not least! CALLUM, Callum arranged a meeting with us for 5:30pm today! my two flatmates and I hopped on the tube in rush hour and made it to Borough Station on time. We then receive an email from CALLUM(at the time of our arranged meeting) saying, «sorry, there was an offer taken on the property, we won’t be able to meet.» I feel like I have lost brain cells dealing with these three. There are multiple hours I will never get back from dealing with this run around. I hope to god either GEORGE, KIERAN&CALLUM gain an education in their field, or are terminated from their employment due to lack of professionalism. I’m done, just FYI, I really like Marsh and Parsons.