London Property Inspections.co.uk

I got an EPC through them. I booked two days before the inspection slot I chose. The slots are fairly small which is good (2 and a half hours). They did change the slot to the one after the one I chose which wasn’t so good. The engineer did come at the time arranged. He said the certificate would take about 48 – 72 hours as it says on the website.
I didn’t get the certificate then so I tried to contact them about it. It wasn’t really possible to phone although they did respond pretty much immediately when you contact them through the live chat on the website. Having contacted them though they said that I would receive a formal reply through email but didn’t get one.
The certificate arrived 6 days after the inspection. I think if I’d been given a realistic estimate of the turnaround time then I probably would have been a lot happier with the service.
They do seem to be cheaper then most other similar companies on the web but I think there is a difference in terms of levels of service because of that cheapness. All in all I think if your priority is cost efficiency then I would choose them, but if your priority is time efficiency then I think I would go elsewhere.

Absolutely terrible. I booked a gas safety appointment and no one ever turned up. Several emails and telephone calls later I am still fighting to get my money back. About to go down the County Claims Court route all because they won’t refund me £60. Disgusting treatment of customers.