Lush

We had the best time in the lush oxford street. Everyone was so lovely and it felt like we got the Royal treatment! We also got the synastesia treatment in the spa, really recommend this! We had the best day at lush!

Take a break from the chaos of Oxford Street. and into more chaos, if you’re visiting on an afternoon or weekend at least! This is Lush’s flagship store, the biggest and most extravagant in the world. It’s a real love/​hate experience — if you’re already a Lush fan, it’s like the sweet shop of dreams for scent and soap lovers. If you’re not a fan of strong smells and eager, enthusiastic sales staff, it’s probably not for you!
This enormous store consists of three levels: shower gels, solid soaps, makeup, face masks and lotions on the ground floor, bath products and squishy Fun bars upstairs and massage bars plus fragrances and the very popular Lush Spa downstairs. The ground floor features regular bath bomb demonstrations in the giant basin at the front of the store, which can be very inspiring (and beautiful) if you’re stuck for ideas on exactly what to purchase! If you still can’t make up your mind, staff will be happy to give you a free sample of two of almost any product you might be interested in. If you’re searching for a gift for a Lush fan, you’ve come to the right place as there are numerous products exclusive to this particular store which can’t be found anywhere else. Despite the store normally being thriving with eager shoppers, you can usually find a sales assistant for help — they’re all so friendly and knowledgeable, even with their vast ever-​changing repetoire of hundreds of different products. There are seasonal exclusives available for Christmas, Valentine’s Day, Mother’s Day, Easter and Halloween, so if you’re looking for something really special be sure to pick up a few of the newest goodies — they sell out fast! Despite being so bustling, this store is quite kid-​friendly — there’s a Fun play-​station where little ones can keep busy and get creative with the playdough-​inspired soap bar! I’ve yet to visit the Spa on the bottom floor as it’s a little pricey for me, but a quiet little oasis right in the heart of Oxford Street sounds incredibly tempting.
After a visit to Lush Oxford Street you’re guaranteed to leave smelling amazing with at least a couple of bags of goodies, despite any good intentions to budget or save money. Avoid if you can’t help yourself! An absolute must-​visit for any self-​confessed Lush fans, you won’t want to leave.

Excellent customer service, great products and love that you can sample and try before you purchase!
Very knowledgeable staff and definitely worth the visit.

I HATE Oxford Street, if anyone can recommend me another branch within a reasonable distance of North London then I will kiss your face, or maybe just buy you a pint, whatever you’re most comfortable with. It’s not that there is really anything too tremendously wrong with this particular branch of Lush, it’s just that Friedrich Nietzsche really wasn’t messing around when he said «hell is other people». You will have to chicken wing your way through a sea of slow moving consumerists/​tourists in order to get here, then do the same once inside due to the sheer volume of «Lushies» pawing at the products on every stand. FOR THE LOVE OF GOD, I JUST WANT TO PURCHASE A LARGE POT OF OCEAN SALT AND MASK OF MAGNANIMITY, I DIDN’T SIGN ON FOR AN ETERNITY IN HELL!
Ahem…rant over. This store is lovely, with a great layout and it possesses that trademark «delirious from all the sweet smells» Lush scent. It’s situated across three floors, with a spa occupying the basement portion (I’ve yet to visit this). With this much space to play around with, it would be easy for displays to be in constant rotation which would cause me no end of a headache when trying to locate the products I buy and use on a regular basis. Thankfully, their well crafted, pretty displays stay pretty much the same, meaning I never have to falter from my game plan of «beeline to the back and then hang to the left» to get the products I want.
The staff here are extremely helpful — most have more of an «alternative» look and, as someone that fits that description, I find they are all too eager to help me. Upon my last visit, a very handsome assistant lovingly took my hand and massaged products onto me as a demonstration of how they work, while complimenting my tattoos. I kept schtum about the fact I use these products already, so know what they do, and just purred and enjoyed the attention.
Every smaller branch of Lush I’ve ever visited has usually given me a small free sample of something when I’ve made a purchase. It saddens me to say that this is not the case here — although that’s understandable, as with the volume of people coming through the doors each day it would probably bankrupt them.
Come here on a week day morning/​afternoon and enjoy a kinaesthetic shopping experience. Come here in the evening or at the weekend and experience firsthand all seven of the circles of Hell. You’ve been warned.

Had one of the best experiences. Coming from the United States, I heard all the hype about the Oxford street lush store. I was greeted by many of the helpful staff. One lovely girl named Sophia gave me a tour of the whole store and treated me with many luxurious treatments. She even gave me a little gift at the end of the tour. So thankful I came here! Great newly invented products, amazing service, and reasonably priced. Best lush experience I’ve ever had! :)

So this review is for the Lush Spa located in the downstairs of this flagship Oxford St store. What’s that? You didn’t know Lush had a spa? Come … sit by me and let’s chat.
I discovered a sign for the spa while visiting this location and filed the info away until it was time to pick a birthday present.
So I discussed it with the husband, and we went online to pick a treatment. We were both thoroughly confused by the Spa part of the website. Not simply listed out as swedish massage or facial or whatever, these are full-​on experiences. They design an entire theme — including commissioning music — and then build the products into this themed experience. It’s hard to explain, but check youtube for a video about how «The Comforter?» (the one I picked) was developed.
Thankfully I did this so had a pretty good idea what to expect when I arrived — otherwise it’s all a bit much to process while also trying to relax and enjoy yourself.
On the day, my arrival was very pleasant, with no shortage of employees ensuring I had been made comfortable and the appropriate person alerted to my arrival. I was then escorted to a closed-​off room set up to feel like a log cabin kitchen/​dining room/​sitting room, where the therapist talked me through what the session would include, including little previews of the products. The products intro of course mentioned what they were made as an explanation of why they were chosen for the particular treatment.
Then I was invited to take a bathroom run where every Lush product imaginable was available to try — makeup, soap, lotion, perfume, you name it.
The room itself was simple, dark and quiet and the session was absolutely perfect. I can’t recommend it enough. It made me feel exactly as they set out: comfy, cozy, uplifting, relaxing, soul soothing with a touch of whimsical nostalgia thrown in. This is not your traditional spa experience.
Afterward you’re invited to sit in a comfy chair with a drink and get your bearings before going back out into cold, packed, crazy Oxford St. It is so worth the £85 — for yourself or as a gift, trust that this will be a memorable and special experience for anyone.
And, p. s., the location also has A CINEMA inside it. What? And it’s free and you get free popcorn. Well done Lush. The best Oxford Street escape EVER.

It’s been open for months, but I hadn’t ventured to the flagship Lush store until recently. Wow. I was missing out!
3 floors of Lushtastic magic. Lots of exclusive products, the full Gorilla perfume range, colour cosmetics (great for those of us still mourning B Never Too Busy 2B Beautiful) & products offered in larger sizes and such not available at other stores or online, a Lush Spa location, & a scented cinema. Truly a bit of an Alladin’s cave for Lush fans, or just anyone who likes lovely smelling stuff.
The staff here are, as expected at Lush, very approachable & helpful. They are also very plentiful so you’re sure to find whatever you’re looking for, try something out, or get a great recommendation. Just fabulous.
You really need to see and smell this new mothership for Lush. It’s grand!

Wow the best Lush shop ever massive with 3 levels. You can buy all sorts from bubble bath bombs, body oils, soaps, etc. I love the smell in the shop. There is also going to be a mini pop up cinema during December showing Christmas films with lush smell inspired experience throughout.

Hands down the best LUSH store I’ve ever been in. 3 floors filled with yummy smelling products for you to try and buy. This store has tons of exclusive products, ranging from soap to scrubs. Even if you have been to LUSH a million times before, make sure to stop by this store because you are guaranteed to find something you’ve never seen before.

More than two months ago, Lush has opened it’s world’s biggest shop in London on Oxford Street, a three storey shop which also include a Lush spa in the basement. I discovered Lush in London 10 years ago, I really like their products, their shop design and also the experience they offered (which allows you to try any of their products in the shop before buying).
For the opening of this flagship store they have launched some exclusive ‘Oxford St’ only products (around 200 products). If you thought your local Lush store was already an amazing shop, you should definitely go to the Oxford street shop as it is like HEAVEN! In the last month I have probably spend more than 4 hours in total there… I’ve tried most of their new products and already have some favourites. I like the way their staff is so attentive and helpful, they explain every products and make you feel so special (especially when you get a free hand massage).
On the ground floor it is all about shampoos, styling creams, face masks, make up, gourmet soaps, shower gels, scrubs, hair products and tooth powders.
My favourite product from their shower gels range is the moisturising shower cream ‘The Lord of Misrule’, I really like its strong smell, a mix of patchouli, pepper and vanilla. Make sure you rinse well otherwise you’ll look like Shrek !
Their make-​up range is amazing… I love all of their products, from their eyes shadows to their lipsticks… For the moment I only bought their ‘Emotional brillance — translucide face powder’ which have now become my new daily mineral foundation powder, but their faithful lipstick (£13.50) is on my wishlist. From their hair products my favourite is their ‘Sea spray– hair mist’ (£9.95 for 100g), I use it everyday since I bought it. On top of giving a beach hair look, it smells amazing… maybe they should do a perfume with the same smell. It’s a mix of neroli, orange flower, grapefruit and rosewood.
In the basement you will find their range of perfumes, candles, massages bars but also their spa. Spa treatments start from £40 (30 minutes of ‘Tailor Made’) up to £285 (180 minutes of ‘The Planets’).
The treatment that caught my eyes is the ‘Hard days night treatment’ (£85 — 75 minutes: a deep, full body treatment to reworked Beatles songs using innovative, passing stretching techniques to revitalise) — on my wishlist too, but there is a month waiting list to book a spa treatment.
I always keep the best till last… on the first floor you’ll find all their bath bombs, bath oils, bubble bars and fun soaps. I could spend hours on this floor (well…I kind of did)
Some of their exclusive Oxford street products in their bath bombs range are ‘Experimenter’, ‘Guardian of the forest’, ‘Cyanide pill’, ‘Frozen’, ‘The sacred lotus flower’ and ‘Yoga Bomb”.
I bought all of them apart from the Guardian of the forest as I didn’t like its smells (not my taste).My two favourites so far are the Experimenter and the Yoga Bomb, both give amazing colours to your bath and smell so good.
I would highly recommend popping by if you have a spare hour (or two), you won’t regret it!

The Oxford Street store is a must visit for any fans of Lush products, although many Londoners don’t like shopping on Oxford Street it’s worth making an effort to go to this store.
As with all Lush stores the staff are charming and friendly and unlike the recently closed Lush store in Covent Garden there is plenty of space to shop and browse. What makes this store so good are all the special products that appear to be exclusive to the Oxford Street store. There is also a very large section of bath bombs if you like that sort of thing. It’s good to see a British company with such a vibrant and busy store with so many happy customers.

I’d heard the rumours about this magical place, but I’d never truly believed all of them… until I stepped foot through the doors and realised that everything I’d heard was true and more. This. Shop. Is. AMAZING.
Oxford Street is home to exclusive products you can’t find online or in any other store in the UK. Bath bombs, bubble bars, oil products, make-​up, shower gels, soaps, even gift boxes, a hairdressing station and spa treatments. Think you know Lush? You don’t until you’ve been to this store.
It’s all set up over three floors, with different sections for shower, bath, bubbles, massage bars, spa, etc, so it’s really easy to navigate. Not that this’ll reduce the amount of time you spend in here. Got plans for the rest of the day? Cancel them because you’ll lose yourself here. It’s so beautifully laid out that you’ll regularly see people with cameras and phones out, snapping pictures of every product going as they lie in near lines and piles, colourful, scented and luxurious. I wish I was there now.
I walked around in a daze for the first 10 minutes, trying to take in everything and work out what was new and where my old favourites were, as some of them have been given a new look here. Once I’d got my bearings though? I went NUTS.
The top floor is entirely bath bombs, oil bombs and a few bubble bars. Basically everything you could ever want or need for a bath. My COMPLETE favourite is the new Energizer. It turns your bath into a rainbow galaxy almost, and although the bomb itself doesn’t look like much, it makes your bath magic. Try it. They also have a Frozen inspired one, a Princess Mononoke inspired one and a milk bottle shaped one that turns your bath milky. I can’t wait to try the rest!
On the main floor with the entrance, you’ll find more bubble bars, shower gels, makeup, soaps and haircare products. And the hairdressing section is also here of course. This is probably where you’ll spend most of your time due to the various sections crammed with new products and knowledgeable staff. Seriously, if you’re overwhelmed, ask someone. They all know everything there is to know about everything. It’s so impressive. They also have a giant set of sinks here where they test out bath bombs in a try before you buy sort of thing, which is just the best idea ever.
Finally downstairs is where the spa treatments take place and where all the massage bars and other things to keep your skin soft and smelling like chocolate are. It’s really peaceful and quiet compared to the rest of the store and I want to come back for a spa treatment now. So tranquil for a shop on Oxford Street.
After rinsing the entire shop of bath bombs, I headed to the check out with my heaving basket and while the assistant scanned everything through (using codes by memory just from looking at the product — again, SERIOUSLY impressive), we had a chat about products, spas and what it’s like to work at Lush. She genuinely came across as though she loved her job and it made the time fly. It was so refreshing being in a store where everyone just looks like they’re having fun.
It’s been a few days now since I visited and I’ve already told four people to go and check it out. Now you can consider yourself one of those people and say hi when you go, because chances are I’ll be in there. I never want to leave.

Seriously one of the best things I’ve ever done for myself! International managers were visiting the day I was there so it was utter madness inside, but once I was whisked into the spa, all of that fell away. The space is calm and peaceful and smells great, and the staff greeted me by name. I’d gotten The Comforter? for myself, mostly because chocolate and rose sounded like a delicious combo. My therapist, Lizbea, did everything to make me feel comfortable and utterly pampered. The treatment was as good as it sounded: luxe and wonderful and chocolaty and rosy. The spa is beautiful and the shop itself is mind-​bogglingly huge but still friendly and staffed with helpful people. I will be back!