Master Cleaners

Very disappointed when they class themselves as specialist dry cleaning. I went there especially to get my dress specialist dry cleaned. I asked them if it would be ready by Friday the latest as I had a wedding to attend the next day. They stated it will be ready by 5pm Friday 100%! I was happy to pay the high price they were charging as my dress was a designer dress. When I arrived to collect my dress, I saw it dumped on their counter, I was puzzled & said thats my dress! They said oh it needs to be cleaned etc I wasn’t happy at all, I told them that on my ticket my dress would be ready. Nobody even bothered to call me, wasting my time going over there. I was disgusted the way my dress was just dumped on their counter like that. My husband was shocked as him working for the biggest designers, who caters for high end customers, this dry cleaners stated the same thing, it was awful! They said they will get the dress ready by the next day, they were willing to deliver it to my home address, which was cutting it very fine time wise. I will NEVER return there nor will I recommend that place ever again, the first time & absolutely the last time. Atrocious & absolutely unprofessional. The money was the worst ever spent!!!

Well located, and stocks shoe laces, thread, clothes brushes and bags.
I have had mixed experiences here though. There is a framed article on their wall, which talks about gentle eco cleaning, yet every time I have enquired about it I have been met with a puzzled look. Eventually one of the staff understood but couldn’t tell me any thing other than what was on the price list. Finally I decided to give it a go and dropped off two suits on Tuesday and was persuaded to leave them until Friday (I’d asked for Thursday), yet they weren’t there when I went to pick them up… Interestingly when I picked them up on Sunday each piece had a RUSH tag on it…

this is a fantastic little shop, a great find. i needed to get 3 suits cleaned. they were spot on with the finish, they did exactly what it says on the tin.

This tiny shop does all manner of dry-​cleaning and repairs. It may be a bit pricey for your regular dry-​cleaning (although if you live in Belsize Park or Hampstead, you can probably afford it).
We made a special trip across town because of their reputation for cleaning delicate wedding dresses. My wife’s wedding dress was soft, had a lot of satin, bead features, and was extremely dirty in spots near the bottom where heels had ground in dirt. The Master Cleaners took it for a month, charged something like a hundred quid, but they got it cleaner than my wife believed thought humanly possible (and took perfect care of the garment).
Highly recommended for cleaning of very important and fragile garments, like wedding dresses.