medicentre – Eldon Street

This place is nothing more than a money machine. — I once needed to be urgently referred to a specialist and asked the doctor to call the hospital for me. The answer was ‘no that is not possible because your 15 minute slot is over’. — When you walk through the door you are first and foremost treated like someone who is set to rip them off, with the receptionist yapping away about ‘who is going to pay for this’ and when you explain that your insurance will pay they do not believe you. — They take your credit card details when you book an appointment; this has never happened to me before when booking a doctor’s appointment. — After I recently had a blood test the receptionist was unable to access the data for the invoice so I said I would come round soon and pay for it. Things were busy at work and it took me a few days to return to their office. During that time they called me EVERY SINGLE DAY to ‘remind’ me of the goddamn £18.- I owed them. — The accounting of their beloved money seems to be chaotic I was recently chased for ‘outstanding charges’ from a consultation that took place in mid-​2011. Thing was that everything had been paid for back then and I have the receipts to prove it. Greedy, greedy, greedy bunch. Their trashy website should have warned me. Nothing here is about the patient, it is all about the cash. I am a person who pays up when I owe money. I must say that I was so very offended by being treated like someone who would leave them sitting on their bills that I will never go back to Medicentre again. In the meantime I’ve found another walk in clinic that treats me first and foremost like a patient. They have experienced and knowledgeable doctors and I am much happier with them.