Melia White House

Again another 4 – 5 start hotel in name only. Room was worn out, WiFi was spotty at best. But the worst was the Bed. HARD AS A ROCK and springs poked you in the back. Complained and they tried to fix it with a topper and told us our room wasnt one of the ones with a «new» bed and they were booked up and couldn’t do anything with it. Location though was fantastic and being next to the Great Portland Station made access to the tube easy. That said access to the Tube is great no matter where you are as that is a given in London, so find another hotel. For the price it is overrated, and nothing more than a cheap hotel in 1980s 5 star clothing. Think of this as a worn out 1980s Ferrari, it was 5 star at one time, and cost a lot. But its way past its prime and way out of date.

Nothing specific but we were just disappointed. We were on our honeymoon and stayed at 3 different hotels, this by far was our least favorite. They overbooked the hotel so checking in was stressful. If i didn’t say it was our honeymoon, we might have not gotten a room. The room smelled funny, the shower had a weird half door so the floor got wet every time we showered. They had a minibar but neglected to say if you move something you got charged. There were minibar instructions but were hidden on top and if we didn’t search for it we would have just gotten a bill later. For the money we paid, we had a suite with much more amenities at another hotel just a few blocks away. Basically there are much nicer hotels around for less. This was the «Super 8» of classier hotels. Look elsewhere.

My husband and I booked this hotel through AAA as part of our honeymoon trip. It was on the pricier side, but we figured, what the heck, its our honeymoon. Plus, its right next to a tube station, a bus station, a big and fancy park, and you get free breakfast. All of the people working here were nice and helpful (especially those at the front desk and concierge), and that is why I’m rating this as three stars instead of one or two. The hotel looks very nice, but my husband and I were the least swanky people we saw. We were wearing jeans and t-​shirts and everyone else wore fancy dresses and suits, so we felt kinda out of place here. Our room was also nice looking, but everything seemed dusty (I couldn’t stop sneezing). It’s also very dim, there’s not a lot of lights, and what few lights they have are not bright. My last complaint is the bed. I don’t like that there are no sheets and only a comforter, but the mattress itself is one of the most uncomfortable I think I’ve ever slept on. Both my husband’s and my backs are sore and we’ve slept here for only three days.
I would recommend trying a different hotel, unless you like staying at fancy, uncomfortable ones.

Service is a bit slow to get checked in, but the rooms are spacious, clean, and comfortable (although I wish they would provide a sheet, not just a comforter, on the bed). In-​room fridge didn’t seem to work (wouldn’t open) and would’ve been handy. Very convenient to Regent’s Park and Great Portland tube stations. The light switch situation in the room seems like someone’s brilliant idea that actually wasn’t… very easy to wind up needing to get up to turn off a light switch when the switches are next to the bed. (You’ll understand once you’ve stayed there.)

Stay was 7 days.
First thought: why are there steps leading from the entrance to the reception when everyone traveling through will have luggage?
Breakfast:
First day of breakfast was chaotic. The staff were uncoordinated, there seemed to be little communication amongst them, and little desire to help each other out. Of the 7 days, only on one of those days was my coffee ever refilled without my prompting (tiny cup, few people, idle staff). I’m also curious as to why the staff almost always fill the coffee only ³⁄₅ of the way full — one or two gulps and it’s gone. The coffee itself is not very strong, so drink a lot of it!
Room
I liked the room, except, as others have mentioned, the lack of proper lighting. At night, it’s rather dark even with all the lights on.

Look this is a 2.5 star tourist hotel, nothing more. The lobby and lobby bar are pretty. The lobby porters are fancily dressed and friendly-​efficient. But most of the service you are gonna get is pure low-​end tourist hotel. The rooms are comically small and the bathroom smaller (think airplane bathroom). The front desk is smiley but ineffectual. I went to the SAME front desk person every hour to see if my room was ready yet. On the third visit she asked me «have you tried to check in previously?» Uh yes… with you… three times… Many TV channels blink out or just stop working: Mumbai style. The helpfully provided but I guess rarely used toilet amenities like razor etc are spattered with previous guest’s detritus. I’m here because I’m traveling, it’s near where I need to be, and the company is paying. I’d never spend my own money here. It does the job but surely doesn’t deserve the 3.5 stars it has today on Unilocal

Decent place, looks better on the outside though. The carpet needed cleaning, the room a little dusty, the bed worn.
On the flip side, great location. Next to a tube station, next to a hop in and off stop, next to warren street where you can find honey and co— a great restaurant!
I guess for its price, I got what I paid for, 3 – 4 stars

Un hôtel très bien placé, à 2min dune station de métro, bien desservi par les bus.
l’hôtel est agréable, classe, aménagé avec un certain goût (tout est relatif à Londres ;)), et tout est propre…
L’équipe d’accueil est chaleureuse, et une mention spéciale pour la conciergerie, à chaque fois ils ont été d’une grande efficacité, d’un super professionnalisme le tout avec le sourire !
Je garde l’adresse précieusement !

Outstanding location, property, service, and amenities. When my colleagues and I walked into the lobby, I was flabbergasted by the décor — marble, brass, uniformed personnel — I felt underdressed in my travel clothes as I thought I should have been dressed in a tuxedo! The rooms are a bit small compared to American standards, but with European standards and elegance and class. Much like the lobby, the room is elegantly furnished and the décor unbelievable — marble in the bathroom (so be careful because the floor gets slippery when wet), firm bedding, iron and board in the room, small safe.
The international staff (fluent in many languages) is outstanding — from the doormen opening the doors, concierges (Mark Kris was especially outstanding in his helpfulness and knowledge), to the wait staff in the dining room for breakfast and bar.
PLUSSES — too many to list, but in no particular order:
— Staff — property is impeccable, but the staff makes it an even better stay; unfailingly proper, courteous, professional, and efficient;
— Gym — clean, has all the items I need: dumb bells (2kg (5lbs) to 22.5kg (~50lbs)); Life Cycle threadmills (3), Elliptical (1); recumbent and spinning bike; rowing machine; benches — the only thing missing is a pull down machine/​pull up bar.
— Location — within minutes to two Tube Stations (different lines); close to many great pubs, walking distance to many of London’s spots;
— Breakfast — a great selection to include a gentleman making omelets to order. He stated that he uses from 500 to 700 eggs a day! Be aware, if you step away from your table to get more food, when you return, your plate and silverware may be cleaned up — when its busy, the quick and efficient staff quickly clean up your table for the next person;
— Plugs — next to the small desk in your room, there are three outlets — (1) 220v UK (three prong); (2) 220v German (two prong); (3) 110v US outlet. So you will require an adapter/​converter for UK to US plugs, but there is one 110v US outlet.
MINUSES:
— The only issue I had was with WIFI — my room was at the end of the hall so I had minimal WIFI. Not a problem, I just walked closer to the center of the property, close to the elevator where there was a table and chair where I could access the WIFI
— No radio clock — when you call for a «wake up call,» instead of the typical telephone call, you will receive a personalized ring at your room (door bell)
— Based on my stay here, all other properties will be sorely lacking
As with typical European properties, you need to insert your room key (card) into a slot when you enter the room to activate the electricity in the room — note, the AC will not work without the key. The fan control for the AC is located next to the bed.
When you call the elevators, you have to identify your floor on a console — the console will then identify elevator A, B, C, or D that will stop at the floor. There are no floor buttons in the elevators.
So, if in London and location is not too much of a factor, Melia White House is a great property. Located right next to Regent’s Park (great for a three mile loop if following the outer loop — be careful because traffic is the opposite to the states. Before crossing a street, you will see writing on the road stating, «LOOK RIGHT.» London drivers are not too «user friendly,» cabs seem not to know where the brakes are located.)
So, Melia White House — yes, great place to stay.

First off, I am an American, so if you are an American looking for a review, this one might be helpful, I know European and American standards are different for hotels and such.
It is Spanish run, and smells like man cologne when you walk in. Very clean, nice staff, but we had a bad run in with the room, of which the vent needed to be cleaned and eventually, we moved to a new room. Would have appreciated an upgrade, but this is London, not the states. Very close to bus stop and walking distance to many eateries and such.
Food is overpriced, for portions, you could go out in town and get more for your money… although the shower is nice a hot, clean bathroom, just a small room for 2 people, but as an American, everything in Europe is smaller than the states.
Overall it was a good stay, but I would stay somewhere else next time.

Rooms are a bit dated but are comfortable and clean. The concierge service (Mr. Mark) was excellent in arranging travel tours, cabs, and almost anything someone knew to the city would need. The breakfast buffet is expensive but is top notch.

I had booked our trip through European Destinations, so we did not actually pick this hotel, as they picked for us. This is a great location, located in Regents Park area, and it was close to a couple tube stations and a Tesco. Hotel was clean, it had a restaurant located inside the and a hotel bar and a gym.
We arrived from our 12 hour journey around 11:30 am, and we attempted to check in early, the only way that we could check in early was if we decided to upgrade (for another $ 150/​night) how convinient. We were supposed to have a room with two beds but ended up with a king size (good think I like my friend). The room was tiny, literally fit the bed and a useless desk. Two people could not walk next to each other in the room, we had to squeeze up against the wall to let the other person pass. The coffee maker was in the closet, and they charged you if you wanted to use the fridge in the room. What was nice about the room was they had a US plug in the wall, so no need for a converter and adaptor.
My major issue with this place was, the first night I showered, the tub filled with standing water up to my ankles. This is one of my biggest pet peeves. It gives me the heeby jeebies to be standing in dirty bath water. I notified the front desk and they assured me it would be taken care of, A full day went by and nothing was fixed, fast forward 4 days and me telling the front desk EVERYDAY. On our last night there at 11PM they sent someone to our room with Drano. Really? First of all 11PM is unacceptable to be sending someone into a room, and Drano isn’t going to be fixing standing water. I’m not even a maintenance man and I know this! They didn’t offer any kind of apology. I don’t think I would use this hotel chain if I had the option to choose.

We had a wonderful stay here recently and had no issues whatsoever.
We were in London for our honeymoon and stayed here for a few days. The staff we’ve encountered throughout our stay have all been great!
They had surprised us after leaving shortly after checking in with a dessert and champagne bottle complimentary.
The hotel itself is very clean with some chic styling. It does certainly look smaller than it is from the outside, and also looks better inside than out. We stayed in a standard room and it was plenty big for us 2 with our 3 pieces of luggage. The bathroom had a tub, although which we didn’t use, looked clearly big enough to comfortably use. Of course this along with a shower. The A/​C worked great. The bed itself was comfy with not complaints from either of us. There is a 40ish inch flat panel TV, but why would we stay in the room to use it? Internet is complimentary, and it worked, but could have worked better, but for basic usage it does/​did the job. There is also a fitness center not limited to just cardio machines, but actual weights are available for use.
Now breakfast is included and it is above the average compared to other free affairs. The have several different types of pastries, omelettes cooked to order, eggs cooked to order, crepes, sausages, bacons, cereal, English breakfast with those marmalades, and thin cuts of fish/​meat, etc. there were croissants, GLUTEN FREE BREADS, coffee, tea, etc (NO SODA – at least not free – which seems common in Europe), basically something for everybody. We almost feel bad for missing the last day because we had to leave early to get to the airport.
Location is great too! Being sooooooo close to Great Portland station, it was absolutely no problem exploring London through this part. Surroundings were also very safe and had no problems walking here during any part of the day/​night. It is also walking distance to OXFORD Street shopping.
Overall I would not hesitate to stay here again. London is a beautiful place and Melia White House helped us experience that.

Great location near metro station and hop on hop off bus station. I especially liked the lounge where you go for the breakfast and tapa. It is quiet and comfortable. Service there is good too. Wifi is pretty fast unlike many other hotels. I would recommend this hotel to all my friends.

Very nice hotel, with lovely spanish staff too, £18 for all the tapas you want and its… delicious!

Super Lage des Hotels, 3 Minuten Fußweg bis zur U-​Bahnstation. Die Zimmer waren relativ klein aber gemütlich eingerichtet. Wir waren mit dem Hotel vollstens zufrieden.

If Hotels were boxers then The Melia White House is punching well above its weight. I will always try and get a room here first before any other London hotel and every stay in the last 4 years has been a pleasure. It ticks nearly all the boxes for me. I see only one area where they could improve and that would be the food. It is average to good and on par with most other London Hotels of this class but the breakfast is in need of some help.
Props to the designers of the White House. It has a modern contemporary feel yet still keeps a classy vibe starting from right outside the door with the Top hatted doorman in his well cut greatcoat and then on inside with the courteous well groomed staff who are always keen to assist. There are some well thought out add ons too such as the lifts which you call by entering your floor number. Once you hit the button the unit responds by indicating which of the four lifts (A, B, C or D) to proceed to. When it arrives you step in and it will automatically deliver you to the correct floor with no more button pushing required. Love it.
Some nice touches in the swish rooms also. They provide their own ‘Melia’ customised toiletries but the bit I like best is the electrical socket outlets and, for all the outrageously swanky & ludicrously expensive hotels i have stayed in all over the world, this is a first! Forgot your outlet adaptor again you doof? No worries, they have three variations of socket outlet in a wallplate. UK, European & North American. How thoughtful is that!
I can safely say that in this ‘handy for everything’ part of town, you will get more than your money’s worth when compared to the VFM from the other overpriced, under resourced Hotels supposedly in the same class. The Melia knocks their blocks off.
If you should choose to stay here then you are a few minutes walking distance to beautiful Regents Park but what may also interest you is on the opposite side of the road from the entrance to the Melia is a famous London landmark. ONE Marylebone, one of the most exclusive venues in town!

Great business hotel owned by a large chain via Spain. The hotel is spotless, the rooms are spacious and the technology is first rate. Very fast and clean free wifi (full Cisco system) in the rooms and common areas. I was even able to take conference calls via Skype with better quality than my mobile at home. Upgraded to executive club for 27£ which included a huge buffet breakfast (bagles and lox), tapas in the evening and a large private lounge to hang out. A winner!

Didn’t realize this was a Spanish chain before we entered hotel. Felt a bit strange that all the staff was spanish, brochures had spanish as well as all signs etc.
The interior of the hotel is really nice. Room was spacious with a nice bathroom. Unfortunately service was lagging a bit.
It took 3 tries (1 phonecall, 1 visit to reception + finally getting a hold of maid on the corridor) to get a missing bathrobe to our room. Breakfast buffet (24£) had nice selection of items, unfortunately staff filled empty trays rather slowly and cleaned plates even slower. Overhearing some conversations staff had (in English), it seemed like half of them were trainees. Last day we were locked out of our room just half an hour before we left hotel. The receptionist apologied and told us it is standard procedure that keycards needed to be changed (!!!) last morning if you had late check-​out. Naturally receptionist before forgot that when we were requesting for late check-​out just hours before …
Tl;dr: Nice interior and exterior and very, very good location (we enjoyed wery much walking around Regents Park). Staff was nice but service level was too often only so-​so compared to the overall quality.
Would I stay in the hotel again? Most likely not. Would I use the chain again? Most likely yes when visiting Spain.

I usually dont spend any time in the hotel besides sleeping and showering when im out travelling, so this was little over what i would use to spend on a hotel, but its perfect for a first time traveller to London. Location, location, location! Its perfect if you‘re going to se the attractions and shopping. The Great Portland Street Station tube is 2 min walk and from there you can go to all the big attractions. Its walking distance to oxford street (10−15min) and the madamme tussauds (15min). The hotelrooms have good beds, tv, hairdryer and the interior is modern and beautiful. It also has a bar and two restaurants. Cabs are right outside the door. The staff are very helpful. The breakfast was good, but they had problems with seating. They should big a bigger breakfast area. I can also recommmed it to spansh speaking people. The menus are all in spanish and alot of the staff is spanish speaking. It would also be good for handicapped people. I would stay there again.
Hotellet er ikke av det billigste, men igjen hotell i london er ikke billig. Det har perfekt beliggenhet for shopping og attraksjoner. Rett foran hotellet ligger det en kirke, på andre siden av kirken ligger nærmeste tube stasjon great portland station, derfra kommer du deg overalt i london. Kjøp dagskort for sone ½ så er du sikret de fleste steder i nærheten. Du kan gå til både oxford street og madamme tussauds, ca 10 – 15 min gange. Taxier står rett utenfor hotellet hvis man heller vil bruke det som transport. Respesjonistene er koselige og serviceminded. Rommene er rene, pene og har gode senger. Rommene har tv, hårføner, minibar og aircondition. Interiøret i hele hotellet virker nytt og moderne. De har to restauranter og en bar. Frokosten har et godt utvalg, men de sliter med plassen, til tider var det kø for og komme inn om morgenen. De har gratis wifi på rommene. Melia hotell er en spansk kjede så alle menyer osv er også på spansk og flere av respesjonistene prater spansk. Det er også handikapp tilrettelagt. Er du førstegangsreisende til London med liten tid og mye og gjøre på timeplanene vil jeg absolutt anbefale deg og bo her!

Un excellent hotel au vu de sa situation géographique mais quelques remarques :
— chambre non fumeur demandée qui pourtant sentait une forte odeur de tabac froid à l’arrivée
— beaucoup de bruit lors du petit déjeuner, notamment venant de l’équipe, un peu dur lorsqu’on vient de se réveiller ;)

This is a very nice hotel located near the center of London. The tube station is only a block away, and public transportation in London is outstanding. If you stick to Marriott or Hyatt properties you might miss this gem.
The rooms are very nice, service is superb, and the breakfast buffet is outstanding. There are several pubs within a short walking distance (although I think the same can be said about any hotel in London :) so finding a nice place for dinner without needing a cab is not hard.
I’ve stayed here twice, and if I return to London I’ll definitely be staying here again if I can.

I’m going to preface this review with being very open about the fact that I’m American. If you’re an American looking to vacation in London I suspect you will likely find this much more useful than your average European since Americans and Europeans tend to look for different things in their hotels/​accommodations.
Disclaimer. Check. Now onto the reviewing…
The location was actually very convenient as it was situated next to Regent’s Park and very near Oxford Street & Piccadilly Circus. There were also a few underground stations nearby and an original tour bus line stop right outside the hotel.
Generally the hotel was very clean and nicely decorated but considering the cost, I would expect nothing less. We opted out of the breakfast offer so I can’t really say much about that other than comments I found on trip advisor weren’t the most positive.
The staff in the bar/​restaurant downstairs were incredibly helpful, polite, and provided wonderful service as did the person at the concierge desk. Dealing with the front desk, however, was a challenge as, even as a person who was once an aspiring linguist, I had trouble with them understanding my American accent and me understanding their Italian (?).
Either way, the hotel was nice but the rooms were MUCH tinier than expected (and yes, I expected small rooms). I really don’t know how they fit the oversized desk in there with the two twin beds but it didn’t leave much room for our 2 suitcases (and as international travelers who were on the continent for about 2 weeks, we each had 1 decent but not oversized suitcase).
Was also shocked by the fact that there was a steep fee for using their tiny mini-​fridge… even to store items you purchased yourself. I can’t remember what it was exactly… I think it was definitely above £10 but less than £20 a day which seemed ridiculously overpriced for a fridge that could have fit in my carry-​on suitcase.
All in all, the hotel was all right though I wasn’t so overly impressed that I would opt to stay here on any future trips. My main gripes are mostly the room size /​poor use of the small space, odd fees, and the difficulties I had with the front desk.
Otherwise it was a clean and beautiful hotel with good service and a great location.

Wir waren eingeladen, ich sollte also nicht meckern. Aber trotzdem: das Zimmer war für zwei Personen schon unglaublich klein, die Rezeption war nicht immer Herr der Lage und gelegentlich überfordert, das Angebot im Frühstücksbereich war reichlich aber qualitativ nur so-​so, und irgendwie sitzt man im Frühstücksraum IMMER unter einem Klimaanlagenauslass (kam mir zumindest so vor :-)).
Positiv: gut gelegen (aber auch nur, wenn man in der Nähe was zu tun hat…), aber halt doch irgendwie in the middle of nowhere.

Wir waren im Rahmen eines Wochenendarragements im Melia White House. Für ein 4-​Sternehaus in Central London war der Preis sensationell. Wir hatten ein Standardzimmer, auf ein Upgrade für 30 Pfund haben wir verzichtet, es war auch nicht notwendig. Das Zimmer war groß genug, das Bett riesig, das Bad blitzsauber. Einziger Wermutstropfen war die englandtypische Einfachverglasung und die damit eintretende natürliche Klimaanlage. Die Lage war sehr zentral, drei Tubestationen konnten binnen Minuten erreicht werden. Ich würde wieder dort übernachten. Das Frühstücksbüffet ließ keine Wünsche offen.

Es un hotel de 4*, de la cadena española Meliá, lo cual siempre es una garantia.
La situacion es buena, pegado a Regents Park, y a unos 200 metros del metro, en una zona muy tranquila.
La habitacion que nos tocó era grande, poco habitual incluso en 4 estrellas en londres, muy bien decorada y comoda. Se agradece cuando como en nuestro caso ibamos con un niño.
El servicio y personal muy amable (incluidos algunos españoles :)) y el desayuno excelente.
La verdad es que es un hotel recomendable para todos los que vayais a Londres.