NailSpa

I have to say that the salon looks great from the outside but I was very disappointed. I just moved here from the U.S. and in MD we pay $ 25 for a great pedicure. I can’t believe I paid 30 pounds for a crappy pedi. I have never had a pedicure where I put my feet in a bucket that is carried over to my feet from a sink. I can accept that, but not considering the price tag. When I asked the lady if they sterilize their tools, she could not speak well/​clearly enough to give me an answer. The worst part of all this was that I asked them to put oil on my nails (the way we did it in the US) and they told me «we put oil and plastic wrap (with a superior attitude).» Well, I came home and to my surprise, my polish had smudged (even though I let me nails dry for 20 min). They did not use enough oil. This was the worst pedi I have ever received, and sadly the most expensive :-(.

I went to Nail Spa when I was trying out a few places in the neighborhood. I was in the process of finding my go to place for manis/​pedis. The place looked nice and I was excited because it looked like it had potential. I was then disappointed very quickly when the service became incredibly rude. I usually keep my nails short and they wouldn’t cut or file my nails to how I requested. They said my nails wouldn’t look good with a shellac manicure with short nails. I then proceeded to tell them that I’ve been doing shellac with short nails for years in NY. My pedicure was rushed and done very poorly. The whole time I could hear the girls talking rudely in Vietnamese about me. I was so fed up and finally called them out and said «I know you’re talking about me» and they got very nervous. I asked to see a manager because I couldn’t believe how rude the workers were and of course the woman working at the front said, «there’s no manager here» because they didn’t know how to handle the problem. I know it’s not very British to speak up, but maybe it’s because I’m American where I will not put up with rude service and have no problem saying something.
Will I go back? Absolutely not! There are better and nicer places in the neighborhood.

coming from the bay area, i’m spoiled. there are nail salons on every corner, and you can get a very decent if not fabulous pedicure for $ 20. that’s $ 20 USD people.
i was in desperate need of a pedi, and i found this place and thought i would give it a try. pedi’s here are 30 GBP, which isn’t cheap but i thought it was reasonable. my friend made an apptmt for us yesterday and we were able to get squeezed in at 6 pm today.
my friend and i get there and we are seated immediately. they pulled up the foot soak tubs (which didn’t even have jets), and we soaked our feet. the pedi lasted a whole 25 minutes, and there was no massage. i kept waiting for the massage to happen, and then she started painting my toe nails. i asked my nail person whether they just do massages at their salon, and she had the audacity to reply and say that she gave me a massage but i was too busy talking to my friend to notice. WTF? i think i would know if i got a massage or not, whether i was talking to my friend or otherwise.
i had asked the receptionist when i arrived whether i could also get a wax while i was there, and she said that i could get one after the pedi. however, i was so not in the mood to even give this place an extra penny, so i didn’t opt for one. it’s funny too, b/​c she never even brought up the wax after my pedi, so she had completely forgotten.
i will not go back to this place. if anyone knows of a good place to get a pedi w/​a nice massage, please let me know b/​c i’m still looking.

I am new to London by way of Vancouver and San Francisco. San Francisco is one of the best places for quick, cheap, no frills but good mani/​pedis. Vancouver is getting a lot better. For the last 5 years I’ve been getting manicures once every 10 days and pedicures once a month (because they were very affordable), so it was very disappointing to come to London and only be able to find «Spa» mani/​pedis, that take twice the time and are twice the price but definitely not twice as good. I think Londoners still enjoy the long drawn out spa treatments, while NAmericans just wan’t the job done quick. So i was very relieved to find NailSpa, which is the closest thing to a North American Beauty Salon I’ve seen so far in London. For a mani, they get you in and out of there in 25 minutes. On a scale of 1 – 10, the quality is a 7. Which is fine with me, for the price especially. I think it’s about 20 pounds for a mani which seems outrageous but everywhere else in W1 is minimum 35.
As for the waxing, I am SO relieved to have found this place. I had been to 3 or 4 other speciality wax places in the W1 area and they all used the same wax that I hate — it dries on you and then they rip it off in chunks with no strips. This doesn’t hurt at all because (duh) its not ripping much of the hair out. So I was so happy to find NailSpa that uses normal hot wax that they rip off with fabric strips (which I believe is the standard in North America). Brazillian for 25 pounds cannot be beat in this area.
Needles to say, this is now my go-​to mani/​pedi/​wax place.

I tried this nail salon three times till now and every time I leave with the same impression; I can find better service and treatment!
why I keep going there then?
1– proximity
2– walk in appointment at any time of the day
3– price (fairly cheap)
the salon itself has an elegant interiors– two flat screens and, spacious and sunny
but the manicure isn’t at all what you’d expect from such a place, but again with 18 pounds worth of manicure you won’t expect a superb looking nails
I am looking at the French manicure I have on now and I absolutely hate it!
don’t recommend this nail salon especially for someone knows exactly what having a manicure means