Nationwide

I realise that it is not normal to review a bank. But the Nationwide folks at this branch have been so friendly and helpful each time I visited so far… so I figured I should tell the world that this bank is full of sweeties.
I only switched to Nationwide last year (after my previous bank really annoyed me — that is a whole other story!) Anyway, so far, I am really impressed.
— Their online banking system is easy to use and seems safe (you have to use a secure log in device to get it all working)
— Their telephone banking system is far less horrible than most other banks
— Their staff are friendly and helpful (!)
— The interest rates for savings are better than any other high street bank I looked into
— The whole bank switching process was really easy.