I have had semi permanent eyebrows and eyeliners done twice before — both times the results were great. However the color does fade over time, I found natural enhancement through a web search, their website looked great, and I booked my treatment with one of their«experts» charlotte. oh my what a disappointment! during the consultation when she drew the«ideal» shape of the eyebrows with a pencil prior to the actual procedure, one was significantly shorter and higher than the other. initially i tried to say«hey maybe this one should be a little longer» etc just so she wouldn’t feel uncomfortable. but in the end i had to draw them myself. at that point i should have just left — how could you trust someone to tattoo your eyebrows when they lack the ability to draw symmetrical eyebrows in the first place… i have to be honest, the results are not bad to the point where i need to get a correction done. i can fill in the gaps, mask the harsh lines and soften the color with pencil or powder — but having said that, the whole point of semi permanent make up is that i WILLNOT have to use pencil or powder again! it has nothing to do with the way i looked after the treated area post procedure, certainly has nothing to do with my skin — i HAVEHADTHISDONETWICEBEFORE! personally i will never go back to this place again. if you do decide to go, try one of their other experts, maybe you will have better luck!