Park Plaza Westminster Bridge London

Came here for a conference, and checked out my friends room. I’m glad I picked the Marriott next door for less money. This hotel is somewhat dated, the staff and restaurants need improvement. The conference facilities are quite good for the location. The food at the conference was pretty horrible for the most part, which is a good indication of the rest of the hotel.

Perfect, absolutely perfect.
Doorman greets and holds door, up escalator and Reception quickly checks us in and there’s an upgrade offered.
Quiet public spaces in spite of many people, Illy coffee on ground floor as welcome space.
Our room inside and so quiet. Perfectly appointed, the large desk with charger bar, a small fridge and coffee/​tea stuff. Lots of storage, soft comfortable beds, and a shower and bathtub in a very nice bathroom
The bar was great, Brasserie Joel a delight, and staff were always at the ready.
Did I mention the 50 foot pool?
Heaven!
Enjoy!

I was staying at the Park Plaza Westminster Bridge in March 2016 for a conference. My wife came along and we made a vacation out of it.
The location is fantastic. You’re right at Parliament and Big Ben, and within a 30 minute walk of West End theaters, restaurants, and shopping. It’s also only a 5 minute walk to Waterloo Station, from where you can take the Tube… well anywhere really.
So ends the good news. The hotel itself was exceedingly disappointing. Where to begin.
Food choices are quite limited: overpriced sushi and overpriced French (and I don’t care for French to begin with). The little sandwich shop on the ground floor is nice though.
We went to the hotel lobby bar a couple of times. If you can find a seat, you will probably have to leave it to flag down a server, or you will starve to death right there in that chair.
Our package included breakfast. Three words: Don’t. Do. It. Really, one of the worst hotel breakfasts I’ve ever experienced, as to both quantity and quality of items available. I asked for a Diet Coke (which, I admit, is not standard breakfast fare). The waitstaff debated how this exotic request might be satisfied, and settled on providing me a glass, two ice cubes, and a bottle of Diet Coke the size of an airline liquor bottle for approximately US $ 6. At that price, I believe Diet Coke is less of a bargain than Peruvian coke.
Poor service was a common theme throughout. We had requested extra (foam) pillows, both to avoid the feather variety, and also because they only gave us two to begin with (towel inventory is also extremely stingy). First couple of days of the trip, so far so good, but then the next we returned back late in the evening to discover the pillows had been removed. I called to request they be restored, and was told there would be additional pillows in my closet. And indeed, there were: two feather pillows without pillow cases. Had to call them two more times before the pillows reappeared.
The hotel has no internal convenience store. Fortunately, there is one a block away, though if it’s pouring out you may find even that to be more of a walk than you’d like.
Room condition was another issue. The shower was actually pretty good (so nice to be in a non-​draught stricken neighborhood for a change), but the stall leaked, so there would be substantial water on the floor after every use. And remember, it’s not like they thoughtfully provided us with extra towels to help deal with that.
Replenishment of bathroom supplies also left much to be desired. About 50% of the time, they did not replenish the face towels, for example.
Our view was an office building 10 yards away. And we were lucky: the hotel has rooms with only interior «views». And, a huge pet peeve of mine: the windows did not so much as crack open.
The room itself was quite dark, with only minimal lighting provided – assuming you could figure out how to turn them on in the first place. Instead of normal switches, the room features sets of buttons helpfully labeled with words like «Night» or «Mood». In fact, the only way you could figure out which light switch to hit was to randomly bat at them until the specific lights you’re targeting pop on. Nothing more fun at 3 AM when you awaken to go to the bathroom than a game of whack-​a-​mole on the light switches!
London is a fantastic city, full of great hotels. This ain’t one of them.

Great location for this hotel. You can see Big Ben coming right out from it, and a short walk away is the London Eye. You’ll need to walk a bit to find a subway station.

Staying here for 3 nights and I love the room, very nice bathroom and lighting. The hotel is very conveniently located, everything is within walking distance and the train is pretty much down the street great view of Big Ben from the lobby! The only problem has been that our room key cards got demagnetized from just being in our purses and around our phones but very nice staff! Also a really nice bar down stairs they had a great band and a good vibe! There’s a sushi restaurant as well but it’s super over priced for its quality

We landed a once in a lifetime trip ending in London, and wanted something with a view. Wow did it fulfill our needs! Amazing view of the Thames and across from Parliament and The London Eye. the hotel is well appointed and we couldn’t be more pleased with our room and location!
The breakfast is wonderful in the morning and we have met so many wonderful waiters and receptionist every day!
The real jewel for us Is the concierge we talk to every day named Stephen Chandler. He has been the best treasure the hotel has! Fantastic recommendations tailored to our interests. He has exceeded our expectations! We needed to ship home a ton of things we purchased on our long trip, he made it happen!
Last night was the capper! I wanted tickets for a musical in London. There are several shows and I narrowed it down to The Phantom of the Opera or Les Miserables. Les Miserables won out with suggestions from Stephen. What amazes me, he got us PRIME tickets for the performance. Went to the show last night, cried, laughed and felt alive! What a performance we will always cherish!
Thank you Stephen!!!
Our time draws near to leave, and with a heavy heart, we leave for home. But rest assured on our next visit, this is the only place we will stay!

We stayed at park plaza hotel for three night in October I like this hotel! Great location next to big ben, westminster abby, London eye, we even walk to Buckingham palace rooms size were good, the staff were friendly. I highly recommend it.

Expensive. The hotel is very pretty and the rooms are a good size. We have 2 twin beds right next to each other. There is a tub and a shower. The pool is heated and the fitness center is small but clean. We didn’t eat here because it’s range is from 18 – 21 pounds for breakfast but they have decent food across the way at St. Thomas. We ubbered everywhere and it was very helpful.

Large, new, well appointed rooms overlooking the Palace of Westminster and Elizabeth Tower (Big Ben). Average gym, indoor (noisy) pool, sauna and steam room. Consistently available, fast complimentary wifi. Excellent room service menu and quality. Some great restaurants and bars I didn’t try. Bad coffee.
Waterloo is a suburb in which you need to plan where you’re headed. Walk the wrong way and there’s nothing there. Walk the right way towards good restaurants and some of the world’s most touristy stuff. Easy access to Waterloo and Westminster Train stations. Within a 30 min walk from the hotel you can access SouthBank, Aquarium, London Dungeon, London Eye, Westminster Abbey, Bankside, Millennium Bridge, Borough Market, Tate Modern. Within a 60 min walk you can access The Shard, Tower Bridge, Tower of London, Tower Monument & London Bridge.

Stayed here while in London and really enjoyed our stay! The hotel is in a prime location you can see Big Ben from the lobby window. We had a suite which was very big and clean, the bathroom was really nice and bed was comfortable. My only complaint was the sheets were a little thin and not the greatest quality. If you’ve stayed at the W in the US it was comparable.

I arrived at this hotel with 3 large bags, bad enough the lobby is located on a higher floor, not one person approached to help. Once I shlepped the bags to reception they advise my room would only be ready in 5 hrs. I explain to the young lady that I had requested a early check in and would like a room… She mentioned that next time I should book the room the day before my arrival to insure the room is available for when I arrive. I though maybe explaining her that we just got off a red-​eye flight and its was currently 4am for us and my child had no slept, she said that there’s 2 couches in the Lobby and he could sleep on the couch until the room is ready… I requested to speak to a manager, thinking that would solve the issue. I am now 2 hours into the waiting period…
Seriously asking myself why I derailed from the hotel I usually stay…

The Plaza was a fab stay. Beautiful entry, 24 concierge, and a gym that is fairly well equipped. The staff were very helpful. Had a mini suite room which had a queen bed. The living room had a nice couch whicb was also a pullout (not comfortable to sleep on). Bathroom had both shower and tub and single sink. Location is fab you can see Westminster and if you pay 40pounds per night more you can have a room with Big Ben view. London Eye js across the street and lots of shops and restaurants as well. In addition if you want to take one of the bus tours they come almost in front and the train station is a 7min walk away. Room had an iron, mini bar, small fridge and microwave which was a bonus with small sink and dishes. Negatives are lightinjng was more complex then needed to be and sofa couch is very uncomfotable to sleep on.
Would stay again, fab location and good service.

The hotel is situated right next to Big Ben, Westminster Bridge. Walking distance to many tourist attraction spots. How convenience! If you are taking hop-​on hop-​off bus, there is a stop right outside the hotel.
Very modern hotel, love the deco. A few nice restaurants inside the hotel. There is also a café for casual dining or to-​go food. Business center has a few computers to use and free printing for boarding pass.
The Service: Staffs are very professional and polite. Good customer service.
The Room: Modern and well maintained. Big bathroom with bathtub and shower. There is instant coffee and tea in the room. Many outlets to charge the electronics.

Love this hotel! Few steps away from the London Eye and pretty much close to everything else ~ sight seeing, restaurants, train stations and more! It’s in the heart of London

I thought this hotel had a prime location for first-​timers getting acquainted with London, as it is near some key landmarks and just over the bridge to the metro and ferry (less than 5 mins), without being too chaotic just outside the doors. It is also near one of those hop-​on, hop-​off double decker tour bus stops, which we also took part in to familiarize us with the layout of the city. A downside is no action, bars, shopping, or decent food options near the hotel itself; the closest thing is a pretty grimy convenience store. The restaurants and bar inside the hotel seemed nice but too expensive, although the café downstairs was decent for breakfast sandwiches, fresh fruit, and coffee.
We ended up with an atrium facing room that to our surprise still had a decent view of Big Ben if you sat in the window nook. Our room was spacious, modern, comfortable, and clean. It was nice to have a soaking tub in the bathroom separate from the shower. There is a little portion of the mini-​fridge that you can use to store drinks or leftovers.
Minor gripes: check in was a little slow, though concierge was generally helpful. Wifi is included though not very strong, thank goodness my engineer husband thought to bring an extender. When we called the general line to ask for things like extra towels and toiletries we didn’t always get an answer on the first try and had to keep calling. The hotel is pretty huge though, so maybe just understaffed at times.
Overall, I recommend this hotel. I was very satisfied and would stay somewhere else only for the purpose of getting to know a different neighborhood/​region in London.

Tough to beat as your post-​up spot from which to sally forth to explore London — and the premium price reflects that.
But I believe in this instance you get what you pay for — especially if you are traveling with kids and would like a suite with two bathrooms, separate bedrooms and a functional little kitchenette. Oh, and a big terrace overlooking the London Eye with seating for at least six. There just does not seem to be a similar property with such rooms anywhere in London (that I could find.)
The décor is Euro modern and very well executed with quality materials, as reflected in the near church-​mouse quietness of our rooms. Staff is plentiful, cheerful, and competent — although check in is a bit of a crush. Do not expect to get in your room much before 3pm on a busy weekend.
Located roughly in-​between short walks to the Westminster and Waterloo Underground stations (different lines), you can get about anywhere in the city without any need of a car or taxi. And although the Tube is not exactly cheap itself, the alternative is absolutely more expensive, which begins to put the hotel’s cost in a slightly different light.
Bonus is the nice little walk-​up café in the lobby which turns out wonderfully fresh pastries and simple sandwiches at decent ($ 5.30) prices. Together with the kitchenette and the bodega across the street, this allows you to knock out simple, quick breakfasts without breaking the bank — or using up valuable time.
If your budget allows it, I suggest giving this property a long, hard look for your London blow-​out.

We had a suite facing the Big Ben, and could had a fantastic view of big ben, Thames River, and London Eye from our suite on the 9^th floor. The hotel is definitely business orient, mostly business men/​women and tourist. The rooms are new and well-​appointed, modern décor, and comfy beds. We experience problems with the lighting in the living room, where there was a sofa bed, and they took car of the problem quickly. The hot water kettle was also not working, and they replaced that for us promptly.
There’s breakfast offered at 19 pounds per person, which was decent. The feeling was this was a corporate hotel, very businesslike atmosphere. The location is across the river from Big Ben, off of the Westminister stop of the underground subway. It’s not a bad choice, if you plan to stay in here for a short trip.

My girlfriend and I made a quick visit to London for just two nights. It was a last minute trip we made before getting to Norway… Lets just say for not much time to research hotels in the area, I totally scored with this one.
Damien greeted my friend and I as we got out of the cab. Check in was simple, the hotel was beautiful, and staff incredibly friendly and helpful. We were doing the HP Tour and the concierge helped navigate the best route up north.
My friend heard that some London hotels don’t have windows in their room, and since she is claustrophobic, I made sure we had one (we did, I think all come with windows, I didn’t know that was a thing over there!)
It was within walking distance to Big Ben, Buckingham Palace, Trafalgar Square, The London Eye, and more. We had such a short time there, I was able to see everything I wanted in a couple hours of walking around the city.
I am so happy I stumbled upon this hotel. The lobby bar was NUTS at night– I was shocked. I frequent hotel bars at home, but it was like they had a convention and everyone would rather hang out at the hotel than go out. It was crazy. Drinks were pretty tasty, and their cocktail menu had something everyone would like!
The Espresso Bar on the entry level was the BEST. They serve Illy Coffee with pastries and sandwiches. I loved this. I didn’t want to sit in the dining area, so this was convenient and delicious to grab on your way out!
If I ever come back to London, I will stay here, no doubt about it. I recommend you do the same. We were close to Waterloo Station, everything was walking distance, it was great!
COOL TIPS:
–Our room came with a row of different outlets for various plugs. Not sure if this is common in European hotels, but this was fantastic since I forgot a converter!
–We had free wifi with our room, and it reached all the way to the lobby!
–They change currency for you at the reservation desk, very helpful as I needed more moola!

After a week-​long trip to Paris, we decided to fly on over to London as well. In past trips, I’ve never given the foggy city much of a chance and have never seen the allure of it. But the GF was interested and I decided to give it another shot.
We decided on the Park Plaza Westminster for its location and the allure of its purported clean rooms and modern setting. One of the highlights was the fact that you had a clear view of Big Ben and Westminster Abbey as you gazed through the glass wall in both the lobby and the main elevator hallways on most floors. Gorgeous. You’re right across the bridge from the Westminster tube station, a major hub to get to all the tourist sites you desire.
The Lobby had red and black tones and reminded me of a modern Asian design. There are some cafes, bars, and restaurants surrounding the lobby in case you’re interested in staying in.
~ $ 290/​Night USD
Unfortunately, no queen or kings were on offer so had to settle for putting two bed together — not a huge issue. There’s a 40 inch TV and a desk. The bathroom was plenty spacious and clean. There was a large soaking tub that worked just fine.
And a large glass shower if that suits your needs as well! There’s plenty of closet space, a safe, iron, and an ironing board.
Amenities include access to the 24-​hour fitness center, pool, dry sauna, and steam room! Definitely took advantage of that while the GF caught up on some sleep. There are some weight machines available, as well as some free weights.
There’s also plenty of cardio machines, including treadmills and ellipticals with TVs attached.
So if you’re looking for a clean, comfortable, and affordable place to stay in foggy London, do check out Park Plaza Westminster. You’ll be able to get everywhere with the nearby tube station and better yet, you’re less than a 10-​minute walk to Big Ben, Westminster, and the London Eye.

So this is how the other side lives?
If it wasn’t for my friend’s travel points, we wouldn’t be able to afford to stay at a place like this. I must say, it’s definitely one of the nicest, fanciest hotel I’ve stayed in my life. It’s considerably expensive, but the service and amenities is unparalleled. The room and bathroom are spacious. The bed is comfortable. And did I mention the view? Holy crap, the view is amazing! I can’t imagine anything better than waking up every morning looking at Big Ben. The location is pretty great too — walking distance to The Tube a lot of landmarks (Big Ben/​Parliament, Westminster Bridge, The London Eye and Westminster Abbey to name a few).

Super Hotel. Im Vergleich zu anderen Londoner Hotels sind die Zimmer hier groß und geräumig. Man hat alles was man braucht. Das Hotel ist gut besucht.