Pets at Home

I would just like to say that the staff there are very kind and nice. My husband and I were in the UK visiting from Florida and we rented a car which broke down right near their store. We were able to drive the car to the parking lot and then we went inside for help and to use the phone. We were able to use their phone and walk around the store for quite a while while waiting for help. It was one of the hottest days of the year at 40 degrees and they did not mind that we were in and out trying to avoid the heat. I was very impressed by their fish tanks and how clean the store was. I especially liked looking at their bunnies. They were so sweet. Thank you Pets at Home for turning a very stressful and scary situation in a better scenario. Thank you for your kindness and help that day!

**UPDATE**
I recently went to Pets At Home to get supplies for my fish (the one that I bought from an independent pet store that’s actually healthy — unlike the ones I got from Pets At Home) and the renovation work is finished.
There’s no denying that the place looks phenomenal now. They’ve also been able to expand the number of pets they can sell — even going so far as to stock chickens! The animals certainly look happier now that they’re not stuck in tiny little cages with nothing to play with. The aquarium section has also been pimped quite considerably. It looks absolutely wonderful but from what I saw, they’re still buying very cheaply bred, cheaply cared for stock because there were quite a few weak/​sick fish that I could see in the tanks.
This renovation project has included building some kind of playpen for dogs. This presents several problems for me: firstly, I’m absolutely terrified of dogs and now whenever I go to the store to buy fish supplies, the place is crawling with dogs. Secondly, all these dogs means that the place now stinks of dog shit. Lastly, people who treat their dogs as if they’re children irritate me beyond belief and I’m at a complete loss as to what the purpose of this doggy playpen is supposed to serve. From what I could see, you’re supposed to go in with your dog and mingle with other dog owners about how super awesome fantastic it is to own a dog… or something like that. It’s just weird and I don’t like it one bit.