Reed & Mackay Travel

Simply the best corporate and private client travel agents in the City. Extensive knowledge, exceptional access to travel products which other so so agents won’t even know about and proactive customer service which not only thinks for you, but is also responsive and geared up to the challenges which the customer faces and will not dictate to you. Their itinerary format is second to none — states clearly what check-​in times are applicable for the flights which YOU will be taking (i.e. done the thinking for you), tells you which terminal, which type of aircraft (bonus info if you or your boss object to certain types e.g. propeller engines) and if the flight is operated on a codeshare basis, which airline will actually be flying that flight. The itinerary is also produced in MS Word format for those who want to add their own info/​further notes. I don’t know of any other travel agent who does that.
Reed Mac costs, on the face of it, quite a bit more but really, what you get back is so much more! Go to Expedia if you need to count your pennies in real terms and if you have time to do all the work yourself and can put up with the grief of getting little to no service.