I recently purchased a sofa and dining table and chairs from Roche Bobois in Wandsworth. I was impressed with the service I received in the showroom, there was a baffling range of product/sizes/leathers but it was all explained well and the young lady who looked after me also gave some good advice. One item had been slightly damaged in transit but the delivery guys were apologetic and otherwise excellent. A replacement part was ordered and delivered quickly. RB is quite expensive but the designs are great and build quality is impressive compared to cheaper rivals. Another big factor for me was the peace of mind of the 10 year guarantee. I am a pretty sceptical shopper but from what I was told and experienced I am confident if something develops a fault, even in year 9, it will be put right.