Rush Moorgate

Horrendous. Crazy high prices for so-​so blowout and clueless staff. Added a £25 treatment without telling me it would cost £25. (And treatment = weird liquid on hair for one minute.) There’s a reason they have NO stars on this website. Just STAY away.

And the moral of the story is NEVER make a salon appointment on the spur of the moment! Having lost my regular hairdresser again (Sebastian please come back!!) and being in dire need of a trim I booked in the morning for a lunchtime appointment. The receptionist looked at me with disdain when I arrived 10 minutes early, something their clientele don’t do? No, more likely he was more horrified that I’d be waiting longer than ever… he did tell me my stylist was running late, however had I known just how late I’d have left (why or why didn’t I leave!). Half an hour after my appointment time I was taken for a hairwash and my treatment (£20 for a conditioning treatment that really didn’t do anything more than something you can buy in Boots. I had MUG written on my forehead right?) and then left sitting around until finally stylist was ready for me (40 minutes late, awesome). The cut was shorter than I’d asked for (I loathe the «hairdresser’s inch» anyway but this reached dizzy new heights) and only a few days later did I realise I’d been walking around with a nice ‘tail’ where a little bit of my hair at the back was 2 inches longer than the rest… I’m sure people standing behind my on the tube were curious as to my out-​there hairstyle… anyway, bought some hair scissors, chopped it off, and am now going to watch a million tutorials on youtube as to how to cut my own hair… at least if I mess it up I can splash the £50 I’d save on gin to console myself…

Hi all,
As a customer that has been going to hairdressers all my life, I would recommend to avoid this salon. My hairdresser first words to me, even before she said hello, were i dont have time to do what you want done, so either you rebook or i do something similar (apply 1 colour, instead of colour and highlights), i agreed to one colour because i wasnt that bother. During this session she kept on sream-​talking to her colleagues, asked me four times if I wanted wine, instead of a 20 – 25 mins blow dry session she left to attend another customer, left me with a junior, came back and said it was done after 10 mins. I complaint that the hair still felt wet and she honoured me with an extra 2 mins of blow-​dry, she kept on talking about herself, and gave me the hard-​sales speech of their products by the till, without making eye contact ! Forget about this salon and their discounts, no worthy. It was the worst service received ever!

Honestly I was just charged £44 for a short back and sides.
I arrived and was left standing around for 5 minutes before the 3 people at the front desk stopped fussing over one person and noticed my presence, after which I was shoved into a chair and left to wait again.
My hair was washed, or rather pummelled in a dark room that smelt as though the pied piper’s little friends had elected to commit mass suicide there a month previously. By the end of it I was thinking of joining them.
The guy who did my hair was nice, don’t get me wrong, but really not worth £44 Don’t go near the place, there are plenty of others that will give you better service for half the price within 5 minutes walk.

I had 50% off at this place so I thought I’d give it a try. It was still a bit expensive even with the discount and I was only somewhat happy with the style. I don’t think it really came out the way I was hoping it would. Overall I’d only go back with a really good discount.

This place was shocking!
Having walked past on the way to work, I thought to myself this place doesn’t look too bad, i might as well give it a go. The décor is very modern, very Toni & Guy type feel. I saw Shu Uemera products in the window and thought, this can’t be too bad. It must be a little pricey, but I’m willing to pay the price. So i walked in, greeted by a lovely woman who took my coat, I sat down and waited patiently, had a cup of tea and started thinking about what i wanted to do to my hair. I’ve been getting my hair dyed for over 10 years professionally and I normally go a light brown (I have black hair) and this time I thought I’d go darker. As the hairdresser started talking about colours etc, i felt comfortable that she knew which colour i wanted. I then watched the hairdresser mix the dye, and when she put it on all over my head — i immediately felt nervous! I had about 1.5 inches of regrowth! I thought, hang on a minute, aren’t you meant to put that on to my regrowth first? I stopped her and said «err excuse me, aren’t you meant to do my roots first?» she replied «this will dye your hair one whole colour, we don’t need to do the roots first». I thought to myself, that’s the first. But i let it go.
2 hours later, i got a nice haircut, but I could tell immediately that my hair wasn’t dyed properly. You could still see my regrowth and it was obvious the dye she put on didn’t cover up my old dye. I was very disappointed. Now for the price (120 pounds for cut, wash, blow dry and hair dye) you would expect that they do a better job right? In fact, I think I could have done a better home job straight out of the packet! Anyway, I came back 2 days after, a lady admitted that the stylist who did my hair, had no idea. She then had to correct my hair. However, even this stylist couldn’t correct it! So in the end i got a discount off my next haircut… wow do they really think I’d go back there?!? Tough luck!