Hi all I have been reading some of your negative comments and im sorry to hear that, yes they are a new company and like any company starting up there are teething problems but my experiance with them i found no problems. I found all the staff from the sales team Dana and Catalin very polite and helpfull with my ordering and issues, And also found Jacob the installer a nice guy who helped me unload the lorry which i paid extra for helping me who also i may add wanted to work till late that night as he wanted to complete my log cabin in which i didnt mind helping him due to his commitment and hard work which we completed at 945pm The log cabin i bought was a 53.3 rydal 44 mm log cabin which im extremly happy with and would just like to point out not every one has bad experiances with companys and i would not hesitate to order from sm gardenbuildings in the future.