Space NK

The store is immaculate, like other Space NK stores. Everything is displayed beautifully and it gives a feeling of exclusivity and luxury. Unfortunately I didn’t receive the same level of customer service. I came in for a browse at 5:55 and they were closing at 6. Instead of closing the door so no more customers could enter and letting me continue they informed me that they were closing in 5 minutes, giving me the feeling that I needed to leave within that time. I would expect this from M&S or a large department store but not from a small store like this. I probably would have been gone before 6 or shortly after but now have been put off coming back in for a closer look at the products. It is too bad because they have some wonderful natural lines — but I’d rather shop at Liberty or Harrods where the customer service level meets the quality and prices of the products.