Specsavers

I must say Im not impressed that I cant find a pair of specs that I love of late. Everything seems last season to what Im used to but how can it be? we are in London!
Anyways Ive bought 2 pairs with the deal at specsavers as I needed an upgrade; buy one get second pair free. which of course means you still pay ridiculous amounts for the lenses so as not to look like a nerd (one hopes).
I bought these glasses 4 months ago and never wore the second pair because they hurt my nose and give me a headache. I didnt really mind because I have the other pair but the lenses are valuable. When I asked if they could adjust them again i was told they have a policy something like «no like; no gripe» and Ive picked another pair for free and am not paying for the lenses again. Its an exchange and very unexpected, WOw this doesnt happen with retailers usually. Ive never been one for designer labels that scream
” i can afford this «but I do want to be an individual and so far I havent seen my glasses on any one else so I cant complain.