Well, after years of thinking if you go to Specsavers you are going to get a naff optician and even worse glasses, I have to hold my hands up and state that I couldn’t be possibly more wrong! I went there for an eye test, which I actually got for free as they offered a free eye test voucher online.(The eye test was very thorough and actually more in depth than the opticians up the road that charged me £47.50!!!) When I got my prescription, there was no pressure at all to get glasses, I was offered assistance should I need it and left be, so I didn’t feel like everyone was looking at me expecting me to make a purchase — which was handy as I was on my lunch break. I returned to get some geggs and it was a painless experience. I picked the frame that I wanted and someone then dealt with the lenses and all that jazz. They pro-actively pointed out that I was actually entitled to a second pair completely free, BARGAIN. So, I ended up with a Karen Milen pair and some funky brand for £125 all in. The dealt with everything as quick as a flash and then booked me in to collect my glasses. Really was an easy transaction from start to finish and I stand corrected, this high street brand is definitely not at the bottom of the barrel and is indeed excelling in customer service and value for money.