I have been with Kelly for years and has always been professional and friendly. Some of my friends have also used her and think she is amazing. Never been disappointed and let down. My hair extensions of Nano Rings really stay in and have had no problems with them at all. I have had quite alot of hair extensionists in the past that have let me down and not been happy. Which is why I stay with Kelly. She totally knows what she is doing and does not take all day about it. The hair is amazing. I would totally recommend her to any one and have done and they are always pleased. And I really would say she provides a 5 star business. I have known her as a Hairdresser in Twickenham where she worked for Vertigo Hair and Beauty and I think that this history of her should take away any doubts.