Strada

Where do I start with this review? It was by far the worst experience my friends and I have encountered. When we arrived, the restaurant was practically empty and yet the staff struggled to find us seats as we had a group of 10. It took ages for our drinks to be ordered.
After 30 minutes of arrival, we ordered our food. Unbelievably, after a further hour yeh food was not here even after we had chased it up with the staff. To our shock-​horror, not once did any member of staff come up to us to keep us updated or to even apologise for the delay.
When the food finally arrive, there was no apology until we mentioned how disappointed we were. The manager assured us she will compensate with the bill. It was such a shame as the food was quite tasty if it wasn’t cold.
And finally, when we paid the bill and expressed how dissatisfied we were we felt the staff did not see to care enough although they gave us a discount. Doubt very much my friends and I will go to this branch! No wonder it was empty!

A chain Italian inspired restaurant in a shopping mall.
It delivers what it promises to do — food.
Nothing more to see here.