Took my handbag in to be repaired as the zip was broken. The guy who served me was super helpful and explained about different zip options and their benefits. It took just under a week to be repaired and was very reasonable price wise — way cheaper than buying a new bag. The quality of the workmanship is great. When I collected my bag I asked about how best to clean the leather and he was more than happy to give me tips and suggestions, such as rubbing hand cream into leather on bags to keep it from drying out rather than polish which can come off on your clothes. Although the shop sold polish and cleaning products he didn’t pressure me to buy theirs which was a pleasant surprise. I would definitely recommend this cobbler as it is reasonably priced and has great customer service!