Streatham High Practice

Dangerously Incompetent There is a culture at this practice of rushing through
appointments: the priority is to get you out in 10 min, rather than attempt to
diagnose and deal with health issues. They simply don’t listen and they don’t care. It was my experience that the GPs were
unwilling to accept the limitations of their expertise when it comes to complex
diseases; they are no more than general practitioners, yet will not provide
specialist referrals when clearly out of their depth. In addition, I found them
patronising, arrogant and condescending. I tried 3, just to make sure I wasn’t dealing
with a dud, but they were all the same. I felt that my health was at risk while registered here; it
was only after I left that I realised just how much danger I was in I was rushed
through the system for an urgent operation within 3 weeks and also given specialist
referrals for diseases this lot had failed to pick up. The problem for taxpayers is that no one is accountable for
failures by NHS GPs: not the PCTs, neither the Dept of Health. The Health
Service Ombudsman is not obliged to investigate service failures, so that
leaves NHS GPs such as those at Streatham High Practice to act with impunity;
in short, they know they can get away with withholding care. The UK NHS is a
system that essentially rewards failure. If I’d made such serious professional errors
in my job as this lot, I’d have been sacked without a doubt.