Came here very hungry looking to get my hot pot fix and I was very disappointed. Easy location for the restaurant and visited during non rush hours. The restaurant is just like a stereotype Chinese restaurant… very dirty… to be specific the carpet is very greasy that I didn’t feel comfortable walking on. Variety of food… but… they dont serve hot pot meat in the self selection area(you have to order seperately)… got fooled by picking the BBQ type meat(since they serve both hot pot and BBQ all ypu can eat) and the service girl never mentioned a thing until my meat is cooked and I asked her if there’s meat for hot pot. What’s the point of self serving hot pot if I can’t serve myself. And the service staff were not helpful at all. And moreover, worst broth ever… I dont know what they put in those broth but the spicy one way too salty yet the tomato beef one way too sweet. 3 times the amount salt and sugar needed. I normally love hot pot to death but this place failed me epically
Allen J.
Rating des Ortes: 5 London, United Kingdom
Very thorough review Dennis, I don’t have much more to add. Oh wait, yes I do, because you didn’t write anything. Despite our differences in reviewing, I have to agree with you, Dennis. This place IS good. This place is HOT. Very spicy, indeed. It could just be that my friends just wanted to eat spicy food, but every dish I’ve had here contained tons of chili. I’m not a big fan of spicy food, but I enjoyed it nonetheless. I’ve had the(google translated) Shu hong boiling fish(£18.80) and it was amazing. So soft and tender. I don’t remember there being any bones, either. The pork and duck were also very tender and flavorful. Those options weren’t spicy. They have spicy crayfish, but in my opinion those required too much effort to eat. The effective peeling cost to tastiness reward ratio is not high enough. It also didn’t help that I cut myself on one of these crayfish and the spiciness went into my thumb. But yeah, definitely get the fish, even though it’s pricey. It’s worth it. Alright, so the food is great, but what about the service? The service, dare I say, is suuuuuper great! The first time we had this, we dined in, and the waiters were very polite and professional. They were quite helpful and available, as well. Even though my friend can be a bit to honest and critical about food, the chef took it very well and had a short, candid discussion with her about the cooking. We were all very pleased, nonetheless. The second time we ate here, we got delivery. By the way, they do deliver. I’m not sure how far their range is, since we live just 2 miles away. Anyway, the delivery guy was super nice! He didn’t know where the elevator was, so he ran up 6 flight of stairs, and still remained cheery and happy to see us. Can’t beat service like that. Next time we order, and it’s the same old man, I’m gonna give him a fat tip. In fact, the service here is a bit too nice. I’m a bit embarrassed to enjoy it. I feel like they must be working so hard, that I should help them out, too. Maybe I’ll get my own napkins or help clean up afterwards. I haven’t had the hot pot, yet, but according to Dennis, it’s simply«amazing.»
Dennis J.
Rating des Ortes: 5 San Francisco, CA
This place has amazing hot pot. Best I’ve had in London.