Supercuts

The store decided to close early, they had pulled down their shutters and staff were still inside. The times are incorrect it closes at 8pm and not 9pm shown on Unilocal

Idiotic business practice. «Sir, there will be a 90 minute wait». Really? With just one person waiting? «Yes, I am afraid so.» Interpretation — I get paid whether you get your hair cut or not, so get lost. May I write my name on the queue and return. «No, sorry». You have to queue inside.” Really? For 90 minutes? «We don’t take booking». I am not asking for a booking. I have other errands and would like to put my name on the list. «We don’t take bookings.» Again. I am not asking for a booking. I just want to run a few errands and return. «Sorry sir, I can’t do that. I don’t want to get in trouble.» May I speak with your manager, he usually cuts my hair here. In fact, I am a regular customer. «Sorry sir, (just go away, I really don’t want to bother with this).» Three other customers received the same story while I queued. They all just walked away. This is a great case for how not to be customer centric.
In the end, the wait was less than 30 minutes. The haircut was good. They nearly lost my business forever because of this incident.

I had a really good experience here. After being unable to get in at any of my usual salons (it was 7pm on a Wednesday and I hadn’t booked anywhere), I decided to chance Supercuts. I’m very glad I did. I had a really friendly stylist called Nina, who herself had pretty hair (always a good sign). She was chatty and fun, and really listened to what I said.
She checked in with me at every point of the haircut, and I came away with a lovely cut that easily matches the standard of the £40-£50 ones I usually get, for just £26. I’m very happy with that.

I would normally avoid Supercuts like the plague, I confess. I’ve had some appalling haircuts in various Supercuts branches in the past, and one or two where my hair was so unchanged that I think they just waved the scissors in front of it.
But it was a Wednesday afternoon, I’m growing my hair, and I wanted my fringe cut. How hard can that be? I mean, I can do a half decent job with the nail scissors, so a professional should be able to at least equal that.
In a moment of madness, I decided I’d like a trim. There were five members of staff in the salon that day — two unfriendly females, two rather arch blokes that decided I didn’t exist because I was over 35, and a very friendly guy who looks like Billy Idol c.1981, who ended up cutting my hair.
And thank god he did. In times when credit has been less crunched, I’ve been known to pay £80 or so for a haircut, but for my £24, I had a haircut that easily equals some of the more average of those. It sits well, it’s even, the layers actually fall with the wave in my hair, and he’s taken note of my rather odd hairline at the nape (it grows in three distinct directions!). I tipped him six quid, figuring £30 was still a cheap cut.
So I wouldn’t hesitate to recommend him. Not the salon, necessarily, although the other four might be equally or even more competent. But he’ll be the only one friendly enough to acknowledge your existence anyway, so you stand a good chance of a very good cutter!

I visited here on a early afternoon midweek earlier this year, & they only had 2 staff members present but thankfully I only had to wait for about 5 mins before I was shown to a seat for the haircut. Prices & styles were discussed upfront & decided upon then it was time to have my hair washed (even though I’d only just washed it that morning — doh!) & I’ve gotta say — normally I hate that part as I find the neck area around the sinks really painful — but this was fine & it was actually pretty relaxing. The male hairdresser was lovely — not chatty at all (which I prefer) and I had every faith that he would do a good job. He took his time — wasn’t rushed at all & I left the salon feeling happy about the whole process — not what always happens after a visit to a hairdresser.
Unfortunately the hair cut turned out to be very blah. I had layers cut in & either he just took the mid (safe) road & it just didn’t suit my hair or he didn’t do a good job technique wise.
It did only cost about £24 so guess it’s a lesson in ‘you get what you pay for’. The salon itself was clean looking & large.

I just had to have my hair cut today, but I’m not the kind that can afford Toni and Guy or some other expensive hairdresser, but I don’t want cheap and nasty either. I decided to try out the Supercuts in Bond St Stn and I was quite impressed.
You don’t need an appointment, just turn up and they put your name into the system in order and jump up when it’s your turn. Sometimes they have up to five people waiting at a time, but the time goes quite fast.
They had a mix of guy and girl hairdressers. The girl I had was really nice and understood exactly what I wanted, which to me sounded kinda confusing, but she pulled it off wonderfully and restored my faith in hairdressers after the last one I went to.
And to top it all off, for a woman’s shampoo and cut (I dried it a bit but not a blow-​dry) I paid £22. Their prices start from £11.95 and with a blow-​dry it would have been £28.