Sweatband

I have just bought from SWEATBAND and I have had a very good experience so I thought I would share it because it’s what I look for before buying from somewhere.
I would like to praise Maz the owner especially who helped me to reach a informed decision.
If you are lucky enough to get him in the shop, he will explain everything you ask in detail as will JB and the other staff.
What I liked in particular is that where Maz might not know the answer to your question, he will not try to make something up and B.S. but will say he does not know and will try to find out for you.
I went in to to the store twice before I bought my item quite a few hundred pounds worth and I was assured of correct current model not old discontinued stock.
And delivery would be TWO man NOT item left on the pavement, but to the apartment. Any room, any floor (within reason) other companies are charging extra for this. Sweatband include this in their price. And it was delivered as specified.
So buy with confidence.
A.S. London.

Wow! wow! wow!
Bought a vibration trainer and received next day! Hows that for service.
I thought I would go out of my way to say thank you sweatband! Especially my advisor Samuel? Daniel?
Would definitely use again without a shadow of a doubt.
In a nutshell, prompt, friendly and top notch service!
Highly recommended.
Barry Faulkner-​Giles

I recently ordered two squash rackets from their shop. They arrived two days late and when I returned to collect/​pay, the cashier was blunt and distracted with another customer. No big deal, except my order was taken care of by another guy who seemed to be a trainee. My transaction was completed in the shop office where I stood awkwardly in the doorway as staff ate lunch and bantered. I had to witness the senior guy boast when he rebuffed a customer call and go for a fag break instead. My payment took 15 – 20 mins and the impression I got was that they were inefficient and clueless about what they were doing. They may have run their shop online for 10yrs but seem to be rough around the edges with an actual shop. Small, selection of gear and you can try their rackets before buying but when the service is this slow and sloppy, you may as well go somewhere else.

Sweatband is primarily an online store, but they’ve just opened a showroom near Goodge Street.
The place is pretty basic and not all of the stock is on display, however everything there is very good value and the staff are very friendly not to mention extremely knowledgeable. If you’re in London and in need of sports equipment this is a great place to go.
They offer a 10-​day trial period for most equipment, during which you can get a free refund (even if you’ve used the equipment etc.). If they have to completely repackage the equipment then they may add a charge of 10%, but according to their website this is rare. In any case, this trial period is extremely important to anyone seriously buying a squash/​tennis racket.
Though not quite as cheap as Lilywhites on Picadilly Circus, Sweatband have a much better range of equipment in sports they actually specialise in and the staff are infinitely more helpful. Highly recommended, especially since it can be very hard to find good quality sports equipment in London since Sports Direct invaded Lilywhites.