The Bay Health Club

I joined The Bay Health Club about 6 months ago and have found it to be the best gym I have ever used. Having been a member of corporate gyms, namely Virgin and Fitness First in the past, I found the personal and member-​centered atmosphere of the Bay refreshing and welcoming. There are never queues for the machines and the staff really go out of their way to help you. Also I am recognised when I arrive, which makes me feel like a valued member.
They have a good variety of classes and the instructors are all friendly and professional. I particularly enjoy the aerobics.
A great gym! Would be surprised to find a better experience anywhere else. Highly recommended!

I had a brilliant time at this gym, staff were friendly and helpful, classes good and everyone made me feel welcome. I had not trained for a year and was quite apprenensive about training again, especially as the equipment looked so new, but these guys were great.
I’ve been to expensive chain gyms and frankly been made to feel not very welcome.
Kickboxing was great! Would recommend this place to anyone.

It has gym equipment. Most of which works, so I can’t give it no stars.
Almost none of the sound plugs for entertainment are working properly. It’s small — not air-​conditioned and often full (though I don’t know why)
Look if it was really cheap and the staff were friendly or helpful, this place would be OK.
But it isn’t and they really are not.
Be careful with organising direct debit here. Not only is it hard to cancel, but communication with the management about membership is literaly impossible. They lost three — not one but three — letters we wrote them about an issues with membership. Imagine how it sounds — Oh we lost it again!
I don’t want to use this forum to complain — but I would really caution anyone about joining this place.