The Tower Hotel

My friend got married at the Tower Hotel in January 2015, the location is fantastic and we had an incredible view of tower bridge lit up for the evening. The rooms themselves are a little dated, you feel like you might be at a work conference, but they worked perfectly well for the function. The food was incredible (it was an indian wedding) and the staff were generally very helpful. Having said that, if I was the one getting married I would have been very frustrated by the music during the ceremony (which was sporadic, badly timed and always at the wrong volume) and with the bar tender who seemed very put out to be asked to be serving drinks at all! Overall, very satisfactory venue in a great location.

Very disappointed that a hotel of this price does not allow you to control the temperature in the room. They set the temperature of the hotel and although they have an air conditioner dial in the room it does not turn on or off the air. I don’t ask for much staying in a hotel room but having a nice cold room is one necessity for me to be comfortable.
With the upgrade in rooms, increased price, and now reduced services, I will be giving feedback to my company to never use this hotel or its partners again. The tipping point for me is when I first called and said it was hot they offered me a fan. This is a hotel, not hostel!

The view was great. But not much else. Starting with a not helpful, or friendly, concierge, my stay digressed from there. To a room refidgerator that did not open, to no answer when calling the front desk when I called at 8pm, capped off with misleading information in the guest book. They write in the book to call for more information about transport to the airpot, but all that means is they will call you a cab. For the price I paid I expect more than just an amazing view. I am not impressed with my stay.

Went for an afternoon tea today — they had Unlimited prosecco which was great but I didn’t really rate he afternoon tea. I guess you get what you pay for. The service was very good however and they let us stay as long as we liked and they even bought a surprise for my friends birthday which was a lovely touch to her day.

I have no idea about what others are saying about the price of this hotel. I’ve never paid more than $ 250 per night. And this time, I only paid $ 150 power night. Yes the hotel is not very modern but I think it is plenty good enough for the price and location paid. The rooms are decently sized. There are also many restaurateur around the area but they are not that good. The restaurant in the hotel is definitely not good. The Starbucks right next to the hotel is owned by the hotel and not Starbucks. This means you cannot use your Starbucks card or App. Go a bit further inside the docks and you’ll find a Starbucks that you can use your App and get your stars.
Passing extra for a bridge view is not really worry it as you can just go out and you’ll get a great view also. Plus looking at the bridge every night gets boring.

Hotel is in an amazing location with beautiful views of the tower of London. I’ve stayed here a few times and had some good rooms and bad rooms. Ask for a room facing the tower. If you are going to stay here get a bridge view room. They also have views of the marina which are slightly cheaper. If you upgrade to an executive room– you get a complimentary mini bar & they it give you access to their club on the 5^th floor where they have some snacks & drinks (red wine, white wine, prosecco). They also serve canapes but only at certain times and I never made it in time. I feel like they should extend the time they offer canapes as I arrived at 7pm and they had stopped serving. The vibe is very quiet inside the club as well. The breakfast included in the breakfast rate if you choose to select it is average– nothing amazing but a buffet of breakfast items and if you come earlier they have someone making omlettes. Staff were very polite and friendly when I had a room issue as well. I would return.

Definitely not worth the price.
If I were not attending a wedding at this hotel I would definitely not stay here. There are so many more options out there that are cheaper and cuter.
Rooms are in desperate need of an upgrade. It looks like they have not done anything for decades. Beds are really stiff and uncomfortable. AC was very weak! Shower pressure was one step above trickling water.
I really could go on and on about how terrible this hotel was.
Also not a very wonderful place for a wedding. The staff was kind of lazy or inexperienced — they never served us any drinks after the initial during so I was parched majority of the time. They also forgot to give us champagne during the wedding toast, so I toasted with an empty glass. And to add to that the room where the reception was located was also VERY hot. I was in a tube dress and was still drenched in sweat.

The Tower is not worth its price. From the outside, the hotel looks dreary and rundown. When we arrived in front of the hotel, we had thought we were at the wrong address. After going into the lobby, we were surprised to see that the lobby actually looked quite nice. We were slightly more optimistic about how our hotel room would look. However, once we got to the room, we were extremely disappointed. The room was shabby and it looked like it had been badly refurbished. The curtains were tacky and looked moldy. They clashed with the hideous wallpaper, which was peeling. There was an ancient hairdryer on the wall, it was a model from 2000. The shower and sink didn’t even have actual plugs. Instead, they had old rubber drain stoppers.
The corridors are dark and look incredibly sketchy. The closets smelled like dust. The mini-​fridge wouldn’t open. The fridge door was supposed to be connected to the door of a cabinet, but it wasn’t properly attached, so when the cabinet door opened, the fridge door didn’t go with it. We had no way of opening the fridge. Also, another cabinet door was missing its handle.
The room was incredibly dusty, and we tried to stay out of it as much as possible, as it gave us all terrible allergies.
All in all, it was a very unpleasant experience.

Sehr in die Jahre gekommenes Hotel. Von außen eher abschreckend und innen auch in die Jahre gekommen. Im Hotel dauerte vom Check-​in über Room-​Service alles extrem lange. Obwohl mehrere Aufzüge da sind, ist es nahezu unmöglich in einer angemessenen Zeit einen Aufzug zu bekommen, so dass wir aus der bierten Etage ständig Treppen gelaufen sind.

Probably too expensive for leisure trips other than for the happy few, as a business hotel, this is about as good as it gets. Very nice rooms, great conference facilities, free high speed WiFi, and great, very personal service. On top of everything: great view of the Tower Bridge (up close and personal).

The hotel itself was pretty modern and nice, but the staff was very mediocre. It was difficult to understand the girl who checked us in because of her lisp and accent, and she was also slow and not very knowledgeable. Also, the older concierge was even less helpful, and seemed like he was just waiting for retirement. We tried asking him where some good places to eat around the hotel were, and he gave a couple of half hearted suggestions without paying attention to what we were asking. The other two guys that float around in front of the desk are also not very helpful. What was the worst is the car service they set us up with for our trip to Heathrow– the driver was awful! He tried talking us up about the travel agency he works for during the weekday, and kept floating across into the other lanes. He would also stomp on the brakes last minute, and had the windows down instead of turning on the AC so wind was blowing in our faces most of the ride. Then, we found out the hotel only pays him 28 pounds for the trip whereas we had to pay the hotel 86 pounds– THREE TIMES THE COST OF WHAT THEY ARE PAYING THE DRIVER. This is a total rip off, and you should take a cab or try to book a car service directly to avoid being swindled. Also, there aren’t very many restaurants in this area, and you are quite far from downtown London (about 15 – 20 minutes via cab).
Onto the couple of pros of staying at this hotel– you are only a block away from the Tower of London, and the beautiful bridge that connects you to it. There is also free wi-​fi available, and a restaurant located onsite, but it’s on the pricey side (breakfast also costs 12 pounds). At least the room is clean and the bed was pretty comfortable, although one of the bedside lamps was broken.
Overall, I wouldn’t stay at this hotel again if given a choice.

UBahn, Tower of London und Tower Bridge in unmittelbarer Nähe. Das Personal ist kompetent und freundlich, die Zimmer sauber und das Frühstück ist großartig.

I had the pleasure of seeing my cousin here on business and her hotel room looked really swanky. We were pushed for time so thought we’d get a bite to eat at the hotel. A real let down and really expensive! For snacks we ordered tempura prawns and piri piri chicken, nothing exciting, but not hard to get wrong and thought would go well with a couple of casual margaritas. You’d think. It was like mum had gone to Iceland and on the way home and divorced dad. Sad Ketchupy, insipid, once frozen and microwaved chicken and not tempura prawns but some sort of budget wedding finger food prawns wrapped in filo pastry. Served with straight out of the bottle, no doubt extra value tedious, sweet chili sauce. Gah it made me mad. Had there not been a window looking out onto the beautiful romantic Thames I’d have chucked it in the river, plate as well.
If you are staying at this hotel, forget it jump in a taxi and go to The Table in Southwark, I implore you. Just behind the Tate Modern.

Das Tower Hotel ist ein mittlerweile etwas in die Jahre gekommenes 4-​Sterne Hotel in gehobener Preiskategorie.
Im Dezember hat die Klimaanlage, die auch für die Heizung verantwortlich ist in meinem Zimemr nicht funktioniert und ich musste erst einmal den Service verständigen, nachdem ich bereits einen Zimmerwechsel vorgenommen hatte. Man hatte mir nicht das gebuchte Zimemr mit Themseblick (kostet Aufpreis), sondern ein Zimmer zum St. Katherine’s Dock gegeben.
Abgesehen davon war ich wieder zufrieden mit dem Hotel. Das Personal ist freundlich, das englische Frühstücksbuffet ist gut. Die Verkehrsanbindung ist gut und zentral.
Ich fahre seit Jahren immer wieder in dieses Hotel und werde wohl auch künftig in diesem Hotel absteigen.

Certainly not a four star hotel if decoration and spec are concerned. Very tired corridors and rooms. I should have guessed really as on check in I was asked if I wanted to upgrade. Great location though.

Good views are the only positive. Expensive and the rooms are basic and tired.

Die Klimaanlage auf dem Zimmer war im Eimer… schwitzen pur war angesagt! Ließ sich auch nicht reparieren, so dass es die ganze Nacht gebraucht hat um das Zimmer per Fenster herunter zu kühlen. Man hat mir auch kein anderes Zimmer angeboten.
Im kompletten Hotel selbst war es ebenfalls völlig heiß. Beim Frühstück musste also wieder geschwitzt werden… naja, immerhin 1 kg abgenommen.
Ansonsten:
— viel zu teuer
— schicke Hotelbar
— gute Lage
Werde hier aber nicht wieder einchecken.

The view & location are great, but it’s overpriced the rooms can be a little hit and miss.
If you are lucky enough to get a refurbished room the standard is good, but otherwise the standard is not 4 star.
Having booked an upgraded double room for a business trip, I was offered either a twin room on a smoking floor (not acceptable) or a refurbished standard single room. In any event I took the latter but no apology was given nor any refund to the room rate. The hotel appears to do a roaring trade with business travellers, so don’t expect them to go the extra mile.
If you are staying, I’d recommend giving breakfast a miss. Pastries were rock hard, sausages of poor quality and scrambled egg was bland and grey. This was at 7:30am on a weekday,
Despite all this, I still sometimes stay here when on business because it’s convenient for the city of London & clean. I certainly wouldn’t pay their inflated rates out of my own pocket.

Most amazing view in london, but the rooms are not 4 star and they even charge you twenty pounds extra for wifi access! Your paying for view and location (which are unsurpassed) but all else disappoints

Wow, was für ein Hotel! Nach langer Zeit hatte ich mal wieder die Möglichkeit die britische Hauptstadt zu besuchen. Da ich so meine Erfahrungen mit 3-​Sterne-​Hotels in London habe (beim letzten Mal bestand das Zimmer aus zwei Feldbetten, einer Dusche und Ausblick auf eine Ziegelmauer. Die Toilette befand sich eine Etage tiefer und zwei Gänge weiter. Mitten in der Nacht traf man sich dort zum Klönen mit Anderen.), sollte das Zimmer, vorallem das Bett einen anderen Standard haben. (Schließlich ist man ja nicht mehr die Jüngste!) Also rasch im Internet Hotelpreise verglichen. (Solllte man wirklich machen, denn oft sind die Unterschiede zwischen 3 und 4-​Sterne-​Hotels sehr gering.)Als ich dann noch feststellte, dass dieses Hotel ins Budget passte, ging ein lang gehegter Wunsch in Erfüllung. Denn als bekennende Great Britain-​Süchtige wollte ich schon seit der EM 1996, als die ersten Bilder von diesem Hotel über die Mattscheibe flimmerten (damals das Hotel der Deutschen Fußball Nationalmanschaft), übernachten. Also kurz entschlossen wurden Flüge und Hotel gebucht. Nachdem wir mit einer Stunde Verspätung (Heathrow war mal wieder total überlastet. Frage mich, wie den Ansturm 2012 zu Olympia schaffen wollen?) im Hotel ankamen, meinte der freundliche Mann an der Rezeption: Unser Zimmer wäre noch nicht fertig, da eine Reisegruppe zu spät ausgecheckt wäre. Wir könnten selbstverständlich auf Kosten des Hauses so lange in Restaurant setzten oder er könne uns für den kompletten Aufenthalt für einen Aufpreis von 20,00EUR ein Zimmer mit direkten Blick auf die Tower-​Bridge überlassen. Ehe meine bessere Hälfte, der zum erstenmal auf der Insel war, etwas dazu sagen konnte, hatte ich dem Ganzen schon zu gestimmt.
Anschließend ab in den 10. Stock und für britische Verhältnisse ein sehr großes Zimmer mit einem absolut bequemen King-​Size-​Bett und selbst vom Bett aus einen fantastischen Blick auf die Klapp-​Brücke (O-​Ton meines Mannes). Besonders toll sah sie nachts mit der Beleuchtung aus. Auch der 24 Stundenservice in diesem Hotel war super, denn als ich spät aus einer Theatervorstellung ins Hotel zurück kam und den gelungenen Abend mit einem Glas Rotwein ausklingen lassen wollte, wurde es mir prompt gebracht und dabei waren noch ein paar Kekse. Für uns waren die Tage in diesem Hotel absolut perfekt. Das Persnal war zu jeder Zeit freundlich und hilfsbereit und auch die Zimmer waren sehr sauber.
Sicher hier und da könnte eine Leiste neu angebracht werden, eine Fliese im Bad war gesprungen, oder der Teppich in den Gängen hatte Flecken. Mich hat es nicht gestört und wer etwas finden will, der findet auch etwas. Da ich in diesem Land auch schon eine 4-​wöchige Tour durch Jugendherbergen gemacht habe, bin ich ganz andere Dinge gewohnt.
Der nächste Trip in dieses Hotel ist in Planung, dann aber nicht gerade wenn in London die Temperaturen unter null liegen.

Not a bad place actually, i hadn’t hear great reviews beforehand but i was pleasently surprised as i think the hotel has been refurbished.
The looby was nice and grand, we were checked in easily and with minimal hassle. I got a little lost trying to find my room but thats not unusual for me.
Our floor was er nautically themed id say. Pretty tidy but a little rough round the edges. Out room was tidy, maybe a little cosy but everything we needed was there and everything was clean and tidy.
We had an excellent view of tower bridge.

This is my preferred hotel in when I travel to London for work. The location is perfect — right beside Tower Bridge and close to Tower Hill tube station.
The building is quite old and tired externally but the inside has been given the TLC required and the rooms are all clean and modern. Special mention to the Elemis toiletries in the bathroom, I love this touch.
I personally have never had a bad breakfast in here, it’s always been good quality and kept me going usually all day.
It is an expensive hotel so I’m not always able to stay here as when I travel with work we are restricted by cost, but usually if I ask for a room well in advance something in the price range comes up.
Last time I visited I was upgraded to an executive room, which had a stunning view of Tower Bridge. It was a smoking room but you would never know apart from the smell of smoke in the hallway.

When in London we usually stay here. The location is ideal for getting around london, the view over tower bridge or St Kathrines Dock is excellent and bearing in mind you are in London the price reasonable. Breakfast can be a bit erratic and disapointing so would suggest you book without it and find somewhere for brunch. The hotel although built in the 70s and dated accordingly from the outside, is clean and tidy on the inside with all the facilities you should expect.