Transport for London – Public Carriage Office

I agreed to take a black cab from Heathrow terminal number 4 because I was given the impression that the driver knew where to take me at the address I had given him. After we took the exit to Walthon-​on Thames he kept loosing his way and asking for directions. I finally asked him to take me back to the airport so the private cab that usually takes me to this address can pick me up. He agreed to take me back to heathrow but insisted that I pay him the full £70 that he felt I had agreed to. I was happy to pay him for his effort but not the full amount as he was unable to take me to my destination. After I explained this to him he stopped the cab in the middle of the M25 freeway and shouted at me, intimidated me and accused me of breaking the law. I had no choice but to listed to his aggression and intimidation while he drove me to walton. After about half an hour of listening to his abuse and allegations, I called my friend for directions to her home. He yelled at her on the phone as well and lost his temper while he kept driving around in circles. After an hour of bearing with his temper we asked that he stop the cab at the Aston Martin dealership near her home. A few seconds after he stopped, my friend arrived at the dealership and picked me up. I had to pay him £70 for being harassed.
Please be very careful of London Black Cab drivers as they make me feel very unsafe and this one continued to verbally abuse me throughout the journey. Had my friend not rescued me my life could have been in danger. It seemed he was not interested in getting to my destination but extorting as much from me as he could by intimidating me even if it meant leaving me in the middle of the highway alone.

I have to say, ‘mind the gap, want my money back’ or somethong like that was sung in that song ‘LONDON UNDERGROUND’ wasn’t it, Youtube it, real fun…
In one word, just not good enough for how much they ask… Last time I jumped on the bus I had to come to terms with two things; A. the journey now costs £2!!! B. you can’t even buy the ticket from the driver anymore!!! It just doesn’t make sense, raise the price, cut the service!!! Next thing I know is that the other day they have shut the half of one of the infamous London underground lines and the bus which is ment to be running ²⁴⁄₇ every 10−12mins non stop didn’t come even after 42 minutes!!! I gave up at the end and just took a cab…
I do appreciate the fact that London is big and transport therefore is a big task and nothing’s ever perfect but I bet you that one day they’ll make survey about the fact that London PT upsets and stresses people so often on such a scale that it shortens our lives:)