While You Wait Repairs

I opened a dispute through Ebay asking for a refund because my phone was perfect apart from a single crack on the screen, but was returned with a VERY badly dented aluminium edge, I can only presume from another phone. Ebay closed the case, however, because you claimed to have photographic evidence that the aluminium edge was also damaged when you received the phone. I would love to see these photos!
I have two work colleagues who were shocked when they saw the state of my ‘repaired’ phone.
We have corresponded for two weeks now via Ebay over this incident and you have consistently claimed that I am lying. With total confidence I can state that if the bezel was not damaged in your workshop, then it was swapped for someone elses. I know my phone inside out and have lived with it for 14 months and it was always in a Spigen tough rubber case.
I have left honest reviews of what I think of this repair service and I am perfectly within my rights to do so.