I went with my partner to this immigration law firm, as she was looking to switch from a Tier 2 work visa to a Tier 1 General visa. She had talked to one of the directors, Marie Haughey(MBE) on the phone prior to visiting, outlining her case, and was told that their fee was £750 and they had an in-person appointment for the Home Office within a week available for her case. When we got there for our appointment with a fellow Director of the company, we were immediately told that the fee was actually £995, non-negotiable. We were mad, but after a bit were prepared to accept it, as we’d gone through all the trouble and really needed that appointment. Then after half an hour of document checking, we were then told that he didn’t have an appointment available for this week, but one for 2 weeks time! That defeated the whole purpose as we really needed to get the visa done within a week, and so we left, empty handed, and cross. Avoid this law firm at all costs… they don’t seem to care about customer service at all, they’re a small company, the professionalism was just not there, and they change their fees whenever they want. Plus we found that other immigration law firms were offering the same services for £700-£850!