Great Italian restaurant in the heart of London’s busy district! The food is delicious, always fresh and tasty. It is not overpriced and every time I come back there is a new menu! The staff could be more attentive, but my experience in Zizzi is always positive.
Thomas H.
Rating des Ortes: 4 London, United Kingdom
I like Zizzi for the authentic Italian food, which is always fresh and tasty. I think they could slightly improve with wines, as they are just ok. But still, very cozy place for a lunch or romantic dinner.
Kasia C.
Rating des Ortes: 1 London, United Kingdom
One of the worst restaurants I have been to. I ordered risotto, which arrived utterly bland. After I asked the waitress how its prepared, she explained that the rice and the stock are made separately and they don’t meet until 5 minutes befor3e it lands on the plate. That’s all I needed to know not to order it again. Instead of that I had chicken and mushroom penne. Also was quite bad. Chicken was dry, like it was fried on the side and thrown in at last minute to the dish, creamy sauce took over the mushrooms so you cant call it mushroom sauce, really… My boyfriend also didn’t enjoy his carbonara but after I changed my dish, he felt its too much hassle to bother with his. We didn’t even eat half the portions, paid, left and will never go back.
Evil W.
Rating des Ortes: 4 Everett, WA
A nicely decorated room; very attentive staff. The food was excellent and properly spiced. No complaints, and my mate bought which made up for the fact that I had to walk a good distance later that night thanks to CrossRail. Definitely give this a go is you’re up for Italian.
Elisa P.
Rating des Ortes: 5 North Las Vegas, NV
We visited this location while on vacation and we wish we could’ve packed it up to bring it back to the US. We loved everything from the atmosphere to the service to the food. I highly recommend this place and am still wishing we had one here. Check out my full review for Zizzi and other restaurants we visited on my blog:
Natalie P.
Rating des Ortes: 2 London, United Kingdom
My friend & I went here a couple of weeks ago when we were looking for a cheapish dinner deal and she found an offer. I had the duck as a main and she had the risotto. I felt some of my potatoes and veggies could’ve been a bit warmer but apart from that, it was fine. The wine we ordered, the Nero D’Avola I think, was nice. We both thought the service left a bit to be desired, our waiter seemed a little grumpy and was a bit brusque. The service was quick from being seated to being served and the food arriving, etc. I wouldn’t rush back to this restaurant and am not a fan of Zizzi’s, I have to say anyway as I find them quite bland and boring and there are other nicer places to eat nearby. Close to Marylebone, St Christopher’s Place and Oxford Street so very handy for transport links.
Doug M.
Rating des Ortes: 4 Darlinghurst, Australia
The food was very good. Had calamari for starter and then linguine arrabiata. The red wine was good too. Only downfall was having to wait for acknowledgment when waiting to be seated. I’m fine to wait but just say hello and explain the wait rather than ignore.
Clare N.
Rating des Ortes: 4 Gatley, United Kingdom
This was the first time I’d been to a zizzi. In my mind I expected that this would just be another standard chain Italian. I was pleasantly surprised both by the menu which had some interesting touches and by the service which was relaxed and efficient. The garlic bread was a little tasteless, however the linguini gamberai was delicious. The lobster sauce was yum yum yum and the affogato made an excellent end to the night. All washed down with an excellent bottle of Sauvignon blanc!
Andrew S.
Rating des Ortes: 4 Croton-on-Hudson, NY
We ended up here by accident — looking around for dinner near Marble Arch on a Saturday night. My wife and I have picky 7-year old twins which make finding a restaurant extremely difficult. The restaurant seemed busy, but it has a large downstairs area with several more tables. We waited less than 5 minutes, even though it was 8pm on a Saturday. It’s a casual place with a cool décor and atmosphere. The service was very good all night. Our waiter was actually from Italy. He made good suggestions, was attentive, and our order was exactly right. There are several wine choices, and a large menu to choose from. We started with an appetizer sampler consisting of steak, meatballs, and caprese — all very good. My wife had meat ravioli and thought it was good. I had a diavolo pizza which was good and spicy — very nice. We ordered pasta for the kids, with butter vs. sauce — it wasn’t on the menu, but it was no problem. The desserts looked great, but we were too full to order any. All in all, very nice place for dinner. The food and service were very good, and the prices reasonable. We went from roaming around reading menus to very satisfied in an hour.
Blue A.
Rating des Ortes: 4 Plantation, FL
Oh London, you and your crazy weather! After a nice down pour on our adventurous trip to London we came across this restaurant. Hungry, we said…“Italian in England? Sure why not!“ I had the lasagna the fiancé had cheese raviolis. Both were delicious! They were pretty big servings also! We both had waters, because at the time we didn’t do wine, but they seemed to have a nice wine selection — thinking back nothing would of been more divine than some wine on that cold, wet day. THESERVERSPOKESPANISH! For two people from Miami this was a pleasant surprise for us. We are used to EVERYONE speaking Spanish, so when we saw her English was a bit weak we were surprised and asked her if she spoke Spanish. She seemed thrilled to speak to us in Spanish as well. Doing research online I found out this is a chain. Really good for a chain!
Eminem
Rating des Ortes: 4 London, United Kingdom
Went here for a lunch with my friend, the food and wine was exceptional. i will come here again.
Dave F.
Rating des Ortes: 3 Hoboken, NJ
3.5 stars… for an Italian chain, it was surprisingly better than I expected. The spicy chicken pasta was really good… creamy and with a nice touch of heat. Wines were reasonable as well.
Adelle
Rating des Ortes: 5 London, United Kingdom
Truly magnificent pizza, how italian, how tasty!
Andy M.
Rating des Ortes: 3 London, United Kingdom
The portion sizes are large but the experience was lacking in this chain Italian restaurant. There was ample room for lunch as it was decidedly un-crowded. The wait staff was prompt and helpful, but the 3 star review is due to the lack of flavor and fillings in the Stromboli Calzone. Will not be going back.
J. B.
Rating des Ortes: 2
What… a restaurant that won’t serve u booze unless u order a full meal? Yep this is the place… tried ordering apps and wine they said no can do… u have to order a meal. Tried ordering a meal to split between two people and they said u can’t do that either… this is a chain not fine dinning they should accommodate requests of their patrons.
Chris R.
Rating des Ortes: 4 London, United Kingdom
After a long day of working, I finally realized that it was 9pm and I should eat. Seeing this place earlier in the day, I headed over to see if they were open. Fortunately, they stay open till 11pm on most nights, so I was in luck. Never one to shyly ask for a table of 1, I was seated and began to browse the menu. Their menu has more than enough choices and variety without being a crowded menu. I started with the dough sticks, which were not the giant bread sticks I expected, but good anyway. For my entrée, I tried the newly added Spaghetti Polpette, which was equally exciting to order as it was to eat. I paired it with their Rioja, but was not fully impressed with the wine. I was hoping for something with a bit more texture to it. One of my favorite things here, besides the very friendly staff, was the décor. It was not in your face, trying to be super stereotypical Italian. It definitely gave off the classier, simple is better approach. Very well fit for this place.
DD
Rating des Ortes: 1 London, United Kingdom
I’ve always been a Zizzis fan since my uni days, but this branch just can’t seem to get it right. I’ve been twice, and both times we sat downstairs in a huge underground room with bright lights and no atmosphere. The service is bad. I’m not sure if it’s because of a lack of staff, or whether they are just really slow, but we ordered our wine the other night and could see it there on the bar for at least 15 minutes before anyone brought it to our table — we were tempted to go and grab it ourselves. When we finally tracked someone down to take our order and our food came, it was nice, nothing to write home or complain about, and prices are the usual mid-range pizza joint prices. During the meal we could smell cigarette smoke, as if someone was smoking out the back — when we told the manager about it later he said it was the wind blowing it in from the street — not sure how that could happen as we were right downstairs And when we came to pay, the same manager tried to overcharge us! If they improve the service in this place perhaps it’ll match up to some of its other locations, but till then not a place to seek out really.
Kitte
Rating des Ortes: 4 London, United Kingdom
Located behind Oxford Street, practically at the back of Selfridges and Debenhams is this very large branch of the popular restaurant chain. Unfortunately I’ve found the staff to often be quite abrupt and impolite, plus they aren’t helpful when it comes to making special requests for your food(i.e. asking for no mushrooms in a dish, I’m told no can do, when other Zizzis are more considerate). In fact, once my friend was brought her food cold. She highlighted this and it was warmed up and we were given free coffee, but this wasn’t very professional. Quite sloppy, actually. Nonetheless, I love the brushetta genovese and really recommend it, there’s nothing like the lovely chicken in pesto on lightly toasted bread. Also the chicken rissotto is nice, and the lasagne’s not too bad either. Sure, c.£9 for a dish can be a burden on your wallet, but if you dine here on a day when special offers such as 2for1 meals is on, it really is a hell of a bargain.
Superk
Rating des Ortes: 5 London, United Kingdom
I actually visited the deli next to the restaurant, known as Zizzi Café. I think this is the take away mentioned previously. Great antipasta and delicious house wine. I really enjoyed the informal, relaxed atmosphere and all the delicious food. There are tables for you to sit at– perfect for light bites and good italian food and wine.
Ra0212
Rating des Ortes: 5 London, United Kingdom
Very nice Italian style pizza chain Reasonably prices and excellent selection of vino I sometimes have take away if I am not in the mood for cooking at home!