The store has two floors: Ground floor is casual clothes, jewellery and outerwear, and upper floor is maternity clothes, tall and petite clothes, smart clothes, shoes and underwear. As the store contains many departments, they are each quite small, but there is ample choice and some good outfits can be found here! There are changing rooms on each floor, but these are quite small: I have never had a queue for a changing room before. There is also a large changing room for wheel chair uses on the ground floor. The staff are friendly and professional, but, it would appear, are often busy with paperwork! The store is clean and well laid out, so it is easy to find what you’re looking for.