They are so helpful & patient here! This is an Apple Approved place — so they can fix /migrate info over /give advice etc & are very very good at what they do. I have been twice now, first time was to take my(vintage) MacBook which had basically died — Brendan ensured everything was on my external hard drive & was so patient with me & my slow laptop. I then planned to go back once I had treated myself to the new MacBook Pro — which I did yesterday. James helped me this time & he was also great, very patient & knowledgeable. I took my external hard drive & he migrated over all the info & gave me some tutoring on how to use my lovely new baby. You get so much more time here in comparison to the Apple Store. Also, they charge £79 at the Apple Store to be a member — and only then can you book an appointment(which you can wait a couple of weeks to get!) At GBM you can ring them up & get an appointment the next day. On my first visit I just showed up & they didn’t charge me. For my visit yesterday it was £50 +vat but it was worth every penny for the piece of mind that I have my huge library of photos, music, documents etc all safe. Would highly recommend this place — they also fix iPads & sell on ‘open box /returned’ Apple products. That’s the products that people buy from catalogue companies & then return within 28 days. There is a nice wee discount on these products!