King Street Medi Spa

I was soooo looking forward to a day of pampering when I booked this appointment. My friends had paid for a spa day for me through group on and i had added a few extras to make it in to a full afternoon of primping!
On arrival I was asked to fill out a questionnaire with some very personal information (more than usual) and then i was shown into a room buy therapist Nadia.
I had booked for a facial, neck back and shoulder massage and a foot rub, followed by a shellac manicure and pedicure.
Once inside the room Nadia asked me some even more personal questions and then proceeded to rub soap into my eyes which left them burning for the next 2 hours and then rubbed my feet for about a minute and a half followed by more facial rubbing not a real facial!!!
The whole time i was in the room Nadia kept trying to see me products not just a couple of minutes, for the whole hour i was having treatment. She even laid it on thick and told me she was a single parent and had been for 6 years. Her son isn’t well and she has diabetes. We all have issues, but i don’t wish to discuss them with someone who’s supposed to be giving me a relaxing beauty treatment, especially when i don’t know her from Adam!
At the end I asked about my massage which i was told was part of my facial? Ever heard of this? Me either!
Once i left the room, expecting my nails to be done, I was told the treatment was over and i was free to go? I asked about my nails and was told that they had not got me booked in for that? So they spent over an hour trying to sell me stuff and then the bits i was willing to pay extra for they didn’t booked in??? A great way to run a business if you ask me!
I spoke to the lady at the desk and advised her that they could have had lots of repeat business from me if they’d not ruined it. She offered me free treatments on another day, but i swear, i will never step over the threshold again, free or not!

Was warmly welcomed when I arrived and speedily taken into a warm and cosy treatment room. Therapist made me feel relaxed and comfortable, will certainly be back for Nadia’s signature massage again!