Ocean Dental

Very helpful team at Ocean Dental! Top dentist in Manchester! Easy to find! I recommend this practice to all my friends! Jo, Manchester

Dr Nilesh Bhatt at ocean dental is the best dentist I’ve ever had, bar none.
A lovely man who’s really warm and genuine. He cured me of a terrible fear of having fillings.
Very convenient location in Boots on market street.
Private and NHS available. Cosmetic treatments as well as standard check ups etc.

Needing an emergency appointment for an infected tooth last year I struggled to find a dentist that would see me at short notice.
Thankfully I found Ocean. This is a modern and very clean practice, providing a very professional service. The staff are friendly and explain in great detail what they are going to do.
I thought my old family dentist was good, but this place beats it.
I also hear that they continue to take on NHS patients, something that’s difficult to find nowadays.
So if you reside in Manchester city centre and need a dentist then look no further!

No one likes the dentist! But this is a new NHS dentist that also does private work, situated on the second floor of Boots store on Cross St/​Market St in the centre of Manchester.
Take the lift to the second floor from the entrance lobby on Cross St and follow the signs. the reception is new, modern and clean and all looks very impressive with a TV and fish tank and a view over Cross St but sadly that is the end of the good bits!
The telephone system !!! If you try and call them is a total nightmare, no one ever answers the phone, you always get an automated answer (as if it is some big corporation) saying they are unable to take your call, then you get an advert repeating saying how great they are, and now and then you eventually get the chance to leave a massage, but no point as they do not call you back, no matter how many times you call you still get the automated system. What is wrong with having a phone that rings until it is answered??? by a person!
Reception and the staff who run it are very pleasant but have no idea what they are doing, giving wrong appointments, day/​date don’t match, always cancelling your appointments at the last minute! but then have a sign in reception saying you have to pay in advance before making an appointment !!! and have to complete your treatment in a certain time scale think it was 6 weeks! Why do you have to pay BEFORE you have had anything done? so they have your money and can keep cancelling your appointment!
I am sure this is because if your are an NHS patient and a more lucrative private patient wants your appointment they just cancel you on a whim and re arrange it, so as it takes over 2 weeks to get an appointment in the first place, then it gets cancelled you will very likely exceed the 6 week limit to complete the treatment! You are made to feel as an NHS patient that you are certainly second class!
Getting the picture? all weighted in the favour of Ocean Dental not the patient, once they have your money nothing you can do, I now use a dentist you pay after you have had the work/​service. I don’t trust anyone who wants paying in advance now.
The dentist I saw was great, smart, young, friendly explaining everything in detail in the hi-​tech, smart clean new surgery but sadly I have to question his ability and quality of work. The work I had done had to be re done over and over again until I went to another dentist, who told me the work done at ocean was wrong.
Make sure that the dentist does your de-​scale and polish as he is paid to do on the NHS as he will try and con you into seeing the expensive hygienist for £50 extra (and wait weeks to see her) getting a treatment plan is a good idea so you know what is going on and the cost.
No matter how nice the staff and dentist are and the premises may be perfect, the bottom line is the treatment you get! and sadly I cannot recommend them for that from my experience.