L’ETO Caffe

ETO is a franchise that opened stores all over London.
This Eto is the only store that hosted such negative reviews compare to others.
Why is that? Simply because the service here reminded me of old Air France bulldog passive aggressive stewardess’ attitude. Meaning the barista was just enough polite not to be borderline rude but with an attitude that gave you the feeling that she was better than you and you were wasting her time.
Maybe it ‘s not her fault and maybe she has a natural resting bitch face but in that case you make a double effort. Especially if you work in the service industry. No smile. No Hello. No small talk.
YUMMY
It’s really a shame because the food is delicious. I had the salmon pancake (heated up a little) and it was tasty. My friend had the carrot cake. A classic. Not too sweet and spongy enough.
We had two fresh juices that were good and ok in size. They also make some yummy healthy salads with kale roasted pumpkin and papers that would be great options to take away for lunch.
PROS
— Nice selection of salted and sweet treats.
— Coffee and food to go
— nice window presentation
CONS
— Feeling unwanted in the shop and feeling like everything that you ask of the waitress is a double effort for her and a waste of her time.

While the food here looks to be exceptionally good, the barista could improve and his assistant could do without the attitude. The coffee has a Disney quality — looks fantastic but has no flavour and seems to be all about presentation. Coffee in large cups — like 7″ tall mugs — is just flavoured water. The Italian method is all about flavour. Let’s hope the terrific-​looking food tastes as good as it looks.