Vetsavers Shenley

I was a little hesitatnt to use this vets practice after reading two poor reviews on here, however I have used them with my current and previous cat. Sadly our cat was run over last year but when I phoned the vets to confirm identification they were kind and helpful, saw him and checked his microchip with no charge.
I took our new cat to them to be weighed and to buy flea treatment. They only charged me for the flea treatment.
I agree the vet herself is a little abrupt, which I put down to her nationality and accent. However she seems competent and knowledgeable.
The receptionist is pleasant and helpful, as is the nurse. Hopefully we don’t need a vet very often but I’ll continue using this one.

Avoid this place. It deserves zero stars. The vet a Spanish women is the rudest, most incompetent, unfriendly, arrogant individual I have ever had the misfortune to encounter. All staff are more concerned with getting as much money from you as is possible. There is no care or compassion at all. I have used this vet on two occasions and have regretted it. There will not be a third time.
If there is a person in charge please please do something. A start would be to read the reviews. The vet obviously hates her job and the other staff do not care.

I have had to take my cat to this vet on 3 occasions and each time the Vet (a foreign female) has been rude and unhelpful. My cat had a gum infection and she wanted me to have two very expensive blood tests as she insisted the cat had leukaemia it had nothing of the sort. My cat often gets gum infections because she kills birds and mice and they cause the infections (something told to me by my previous vet in Cumbria where I went with my cat for 5 years so I think he was right). The blood tests would have cost me £140. Money I simply do not have. I insisted that she gave me antibiotic tablets, after an argument she gave me the tablets and I gave the necessary donation for these. Now my cat is fine.
This woman really is a very bad vet and should not be working for the PDSA. I would have given no stars but this was not an option on this website