The Bicycle Lounge

Went here to puck up a new bike tyre and inner tube.
Staff were friendly and helpful.
They had a great range of products and made some good recommendations for me.
A lot of their bikes and products seem like expensive, premium products as you do see in a lot of bicycle shops, but they do cater to the lower end of the market too.
I’d happily shop here again as I know I can just walk in, get helpful advice and walk out with a product that will fit my bike and be right for me.
I normally shop on the internet, but there’s always a risk of buying the wrong size or unsuitable part. That’s where shops like this have value.
Great shop!

Totally, totally impressed by this place! This is a bike shop which is local (to me) as can be, headed up by Matt Middleton who is second generation in the cycle industry.
The whole Bicycle Lounge operation seems progressive and moving with the times with modern branding and website. Email communication with the shop is good, with a reply to queries always coming within 24 hours and often a lot sooner. Email notification on completion of service or repair.
Location is really handy, directly opposite the bus station, with the rail station nearby.
Downstairs is a decent-​sized shop floor without the claustrophobic feel of some local bike shops, with the top priced road bikes and bike fitting upstairs.
Their £30 annual service felt like really good value. Front brake pads had been replaced at no extra charge. The brakes, gears and everything are much more responsive and the ride is smoother. I was given a checklist which the mechanic had ticked listing the checks and adjustments that had been carried out. More recently, I had some upgrades done to the drivetrain. Although the half of the job that got carried out was technically OK, I felt more explanation should have been provided of why the repair job had gone the way it had, rather than the onus being on me to spot what had and had not been done and ask questions.
Although there is some quite high end kit on sale here, it is balanced by a good amount of kit of the type and at the price point for my needs — I feel their purchasing is pretty good in terms of things that are good quality and good bang for your buck! What I’ve bought from here — Cateye lights set a while back, identical BBB saddles (£25) for both my bikes, BBB glasses — I’ve been happy with.