I was really pleased to find the Arena Salon in my search for a new stylist following my move from the US. I enjoyed the«personality» and welcoming atmosphere at my salon in Boston so I hoped for something similar here. Googling around, I was immediately struck by Arena’s funky interior design and styling, with vintage lamps and old-school wallpaper. When I arrived I was welcomed with a nice cup of tea as I waited. My haircut was great, exactly what I’d been hoping for. My stylist asked lots of questions before she started and paged through a few photo books to get a sense of what I wanted, and even though I’m not very communicative about hair stuff she managed to figure out what I wanted and what would look good given my hair type. The girl who did my shampoo give me a nice scalp massage that was much-needed after a long workweek. Whilst I was having my haircut there was another woman there for a bridal consultation, and each of the three very different styles I saw them do for her looked gorgeous. That bodes well for me, since I’ll be needing a bridal consultation myself in the near future. I’ll be back in a month or so to have my color redone. I had the«recipe» for my particular color from my stylist in Boston, and though it was a different brand than Arena carry, my stylist consulted with a couple others who were familiar with this other brand to figure out what combination of their dyes would do what I wanted. They also did a skin test on me to make sure I wasn’t allergic to their dyes; they require this of all new customers, and of all regular customers every 6 months. Shows a good commitment to their customers’ health and safety. Between all this and the loyalty cards, I’ll be happy to go back!