Smiths Airport Transfers

The best decision you can make for a car service to-​from Southampton!
I researched many car services to handle our need to go from our London Hotel to the Southampton Cruise Terminal with a stop a Stonehenge and a post-​cruise trip from Southampton Cruise Terminal to Heathrow. I choose Smiths for Airports because of their professional prompt and thorough responses to my questions although they were not the cheapest. Their follow up to my confirmation requests were prompt and courteous. The drivers for both trips were waiting for us prior to the requested times and both were professional and courteous. Their cars were well maintained and sparklingly clean. Our driver from London to the port added a stop in Salisbury and gave us a brief guided tour of this ancient city which was a delightful surprise. Both drivers have been with Smiths for many years and my impression the company maintains very high standards.

We found Smiths on Cruise Critic and contacted them for transportation from the City Cruise terminal in Southampton to Heathrow. Everything went great. We made the reservation online, and it was easy to do. We arranged for the driver to meet us at 8:00 am. However, our disembarkation from the cruise ship went so quickly, we were ready to be picked up at 6:45. We contacted Smiths, and the driver arrived within 15 minutes. So we left about an hour earlier than originally planned. We had an «estate» car that was clean and comfortable. The driver, John, was extremely friendly and inquired several times regarding our comfort. The trip took about 1.5 hours, but traffic was very light. Would definitely use again.

Alan found this company on Cruise Critic and made arrangements for us to be transported from our London hotel to the dock in Southampton where our cruise ship awaited. Mick was our driver and he was not only on time, he was 15 minutes early. When the hotel front desk staff wasn’t helpful in contacting us to let us know he was there, Mick was patient and persistent and we connected, almost by chance in the lobby as our luggage was being brought down.
The luggage was loaded into the trunk of Mick’s new Hyundai, an attractive model not found in the US as far as I know. He skillfully and courteously drove us out of London, though traffic and right up to the terminal where the ship was docked. He made excellent time and good conversation as well. The cost was about £125, which seems reasonable for that distance and for the convenience of door-​to-​door transportation. We would use Smith’s again. Alan’s only complaint was that the car wasn’t a bit larger, because he felt cramped in the back seat.

Found their contact via a cruise message board and set a pickup from Southampton to Heathrow Airport. Easy reservation done online, prompt responses to email inquiries and flexible with our modification of times for pick-​up. Driver was at the terminal waiting for us, comfortable wi-​fi enabled car with bottled waters. Driver was friendly and kept checking if everyone was ok and comfortable. Highly recommend!

This is the second time we have used Smiths for Airports. They are wonderful. Driver was excellent, John, knowledgeable, intelligent, great car, etc. highly recommend! First time was London to Southampton. This time we hired them for a two hour trip from Southampton cruise port to Winchester, then back to Southampton airport.

i can’t say enough great things about this company. The cruise line company led me to believe i could get all my transfers easily thru them but this was not the case. I found them cited favorably on Cruise Critic and contacted them. Given the us English time difference I quickly had 3 different transfers booked at a rate lower than the cruise line. They did not require a credit card deposit. The drivers were «spot on» professional and friendly in clean, modern cars and arrived early. Water was available in the cars, as well as w-​ifi in one of them. i wouldn’t look anywhere else booking transportation again.

I was flying into Heathrow and needed to get to Southampton for a cruise. I found that Smith’s was recommended on some message boards on
.
I went to their web page and filled out the electronic form. Within 30 minutes, I had a quote of 92 pounds– roughly $ 150.00 each way (300.00 round trip) for all three people and all our luggage. The cruise line on the other hand offered a transfer via bus, with restrictions on the amount and weight of our luggage for 100.00 USD per person each way ($ 600.00).
I booked via email and they answered my emails within minutes. I had a last minute change in pickup location (See my review of the Heathrow Sheraton) and emailed Smith’s. It wasn’t a problem… They replied in minutes.
They showed up in a almost brand new mini van and were on time. The drivers were polite and dressed professionally.
Upon pickup, I again had a last minute change of pickup times… Easily done via email.
I would highly recommend Smith’s for transportation needs in and out of Heathrow