Northern Parrots

The last two orders I’ve placed with Northern Parrots have not been delivered when promised. I received no notification from Northern Parrots on either occasion that the shipments would not be delivered. I only found out by chance when contacting them querying a delivery date, after their maximum delivery date had come and gone. On both occasions no attempt was made to deliver my shipments. The first time I had to find my parcel and then arrange a way to collect it. This latest time when I requested a refund, for a shipment they know they haven’t delivered, they refused. Flat out. They claim it is against their policy. It seems their policy is refusing to refund customers even though they know the customer has not received the goods, had absolutely no contact with the goods and no attempt was made to deliver the goods.
They just like holding onto your money.
Avoid this company if you can. The customer service is non-​existent.

i have been using this company to order my parrot food, since dec 2010! they have in stock most brands of pellets not availible at places like pets at home!!!
we modern parrot owners do not feed our birds just on a seeded diet!
we feed our birds pellets, fresh fruit and veg (except apple seeds, advacatdos and asparagus that canbe toxic to out birds) some seeds such as melon, pimpkin etc as a treat, there is a huge debate on seeded diet verses pellet diet, but every one agrees a varied diet is best for our birds!
they have a huge range of all things birdy, toys, perches, supliments, cages, lighting and so on
also its worth checking the site out as it does have near dated stuff reduced, toys reduced etc
delivery is fast an i always have 3 emails when i place an order, one to confirm placing order, one to say order is in process and then finally order on its way, barring wkends an bank holidays once i get final email i know my order will arrive within the next 2 days most, P&P is about £4, standard delivery, so i feel that is very reasonable for the size and wieght of the packages i order
*please remember parrots can live 30yrs plus (up to 100!), vet fees are way to expensive and you reallty should see an avian vet, not a run of the mill dog an cat one. and toys need constant replacement! there cages need to be huge! the bigger the better! and they need out of cage time!
there child like behaviour can include child like tantrums, they can attack like eagles!
plucking is NOT always a sign of bordom.
if you are thinking of getting a parrot look at all the un-​wanted ones on birdline or pre loved, hand reared means nothing in terms of parrot not biting and staying tame, as when these birds hit the teenage yrs they will rebel! and some rather dramatically
so please don’t ever get a parrot on a whim, a dog may have a miserable decade if with the wrong family, but a parrot will most probably out live you, even in misery. so you need to be commited for its life time an your children for when yours is over!
i do not mean to cast a negative view on any1 wanting a parrot, only that they need to be sure, if it has behaviours you don’t like, it could continue for its life time, so why increase the numbers of unwanted birds, creating a problem for some1 else?