SUBWAY

I called at Subway today to grab a coffee while in the area, and to use up my Subcard points, I hardly earne when I didn’t have to follow a Gluten Free diet.
I went through the drive through and I was dissapointed that the sections were not clearly labeled, like the nearby Mcdonalds hence I didn’t know where to pay and where to collect my food, it looked very small when driving through and it looked in need of a revamp.
When I finally got their, the woman tried to scan my phone on multiple times but with it being drive through, she said it didn’t work hence she had to take my phone into the main store to scan my card. This was a waste of time, they just need to fix the drive through tills as I am sure people use Subcards regually.
My coffee came to 40p, as the Caramel counted as an extra, the woman told me it had always been 40p and I was confused why this was as the Manchester Arndale branch charged me 30p, she was quite ignorant and ignored my question «Is it different prices in different stores?», she may of been working a nightshift and the resturant was completley empty but that is no excuse to look like you would rather be anywhere else, and not be bothered to answer questions.
She didn’t give me a receipt so this gave me the instinct that she could of overcharged me and pocketed the 10p or she was too lazy to even get me a receipt.
My coffee wasn’t great but it wasn’t terrible either. My 40p for flavouring syrup, really wasn’t worth it because I could barely taste the syrup. The coffees normally are charged at £1.50 and I guess they are worth that but I would prefer them to be cheaper especially considering the service, taste and layout. I feel £1 would be a fairer price, and the 30p for a good amount of flavouring syrup, the Manchester Arndale branch overloaded it with flavouing syrup and that was 10p less so really confuses me. With the service being terrible and possibly being overcharged by the unenergetic staff who appeared to be lazy and not be bothered to do basic tasks and interact with the customers, I feel this store deserves 1 star. My coffee was okay but not worth the trip out, my drink should of cost £1.90 and considering the size and quality I would of been fuming to have to pay that.
Don’t let me put you off the Subway brand in general but this store, is a one star store.

Was passing by with my mate and needed to grab a quick bite to eat… now come on guys… I know it’s late on the evening, but no veggie option :(
heyho… Tuna it was.
Toilets needed a little more attention mind. Would I come back??? Maybe if Pizza Hut or Frankies where shut! :-/