This is my first time to a Supercuts chain so I have nothing to compare to. I normally go to a local hairdresser or one recommended by a friend, however, with my busy schedule, this one was on my way home from work. What they offer is simple: haircuts at very affordable prices. I wanted a trim(to get rid of my split ends) and a side fringe. Simple. I did get what I wanted, however, I felt my hairdresser could have put more effort in to washing my hair and technique into layering it. I cannot tell if that is how they were trained or weather my girl was new or just tired. I felt I was in and out in 15 mins. The Salon chain is that it does not, and will not take appointments. Everything is done via walk-in only.