Mercia Motors

This week my husband purchased the car he always wanted, and was assured by Paul, the director at Mercia Motors, that the car would be available to pick up on Saturday. We live in London, so we arose early on Saturday to take the train to Sheffield to get our new car, which we had already paid for.
When we arrived at 10:30, the car was waiting for us. It was dirty, the left front side light wasn’t working, there was an unfilled crack in the windshield, and the salesperson was unable to locate either the MOT or the tax forms. She said she could have the MOT performed that day and we could pick up the car at three. Fine. So we have lunch, walk around town a bit, and return about three to learn that the car had failed the MOT and that we would need to wait an indeterminate amount of time to return to Sheffield and pick up the car.
If we had been told before we journeyed to Sheffield that we would need to wait a week, that would have been acceptable. Instead we were lured up under false pretences and strung along for four hours before returning home without a car we have already paid for. I would not recommend that anybody purchase a car at Mercia Motors unless they enjoy being jerked around.