Oxon Priory

This used to be a regular favourite of ours but since the refurbishment and change of management, it’s gone to the dogs.
Last time I had a fairly under par roast beef dinner– Luke warm with tasteless veg and watery gravy. Today we gave it another chance because our favourite, The Fearherbed, was full. We seriously wished we hadn’t.
My other half went to get drinks prior to us ordering whilst I looked for a table. Most empty ones were reserved and all but one of the others had dirty dishes on them. On sitting down I realised why it was empty– it was filthy and directly in the sun so I couldn’t see. My other half was over 15 mins waiting to be served at the bar as there was just one staff member serving. Unfathomable as the place was packed. Shortly before he returned a staff member finally cleared some tables so I managed to nab a better seat.
On ordering the food I was informed that there would be a 45 min wait. Not an issue as we weren’t in a rush. I was shocked to see that the landlord was sat on a chair opposite the bar and not helping with the rush. The landlady asked him to fetch some toilet paper for the ladies toilet and he made a huge fuss. No idea why he couldn’t find it within himself to do some actual work when they were so understaffed.
I ordered more drinks (another massive wait at the bar) and we waited. The food did arrive on time, but inexplicably I was served mash with my steak when I’d ordered jacket potato. The waiter whizzed it away and my other half tucked into his dinner. His chips were cold. My meal arrived just as he was finishing his. My steak was full of gristle, not hot enough and the jacket potato was rock hard. Nobody came to check on how our meals were or see if we wanted desserts.
Fed up and won’t be returning.