You arrive and part of the place reaks of urine and tabacco. The toilets are only open in the morning and anytime after 11.00am will be closed to the public. You need to pick the keys up from the ticket hall, which might also be closed after 15.00. There are no shops, not even a coffee cart that could warm you up on a rainy cold day. The platforms are linked via a high bridge:1,2,3 Two waiting rooms. One will be closed early. The only star is the lady behind the counter, who was very helpful rearranging train connections. Sleaford is known for being an unreliable route, such its best you always take into account to leave on an earlier train just to make sure you are getting your connection. I also recommend you to dress warm. The waiting rooms are not the warmest!