This shop is geared for ladies size 14 plus with a variety of styles to suit most ages. The shop staff here are not particularly friendly or helpful and a smile occasionally would be nice. There is not a huge range here but you should be able to find something smart or casual — prices are quite high though as with all Evans stores. There is a lift for disabled access, otherwise there is an escalator up and stairs down. My experience here is definately take a friend with you to help decide your outfit as staff are minimun and rarely wish to venture on to the shop floor! This is, however, a great place to buy shoes and boots for ladies whos feet are longer than the average i. e size 9 or are wider round the calves for most other boots, as they will fit comfortably.