Frankie & Benny’s

It’s a ok restaurant. Food average. Did not like potatoe skins dry and black inner potatoe due to bruising of potatoes. Husbands steak nice though and cooked to perfection. My salmon pasta nice and hot but could of done with a bit more salmon and less pasta. Learn Italian whilst going toilet as tape recording of how to say certain words /​phrases in Italian. Staff very friendly and welcoming. Décor quite modern and unique very American nice.

This place really is the worst. I’m absolutely shocked that its a massive world wide successful chain when the food tastes like rubber. The staff were all very friendly and I’m sure the chefs are talented but the ingredients are obviously totally useless I had the prawn cocktail (pretty yuck) and the Cajun chicken citrus salad (I had to swarm it in balsamic vinegar to give it a taste.) This chain should either seriously buck up its ideas by spending their, I’m sure, insane profits on some decent food to serve or shut down and give their retail space to a company that deserves it.

This is not a place to go if you value your time. If you don’t and want a cheap meal out and yes, this is the place for you. Though I will weep for your tastebuds.
We went to this restaurant about 90 minutes before our movie was to start. There were 4 booths empty and a whole set of tables empty as well, so I thought it wouldn’t be long before we’d get a table. The Hostess gave us a buzzer and told us it would be a 15 minute wait and we can sit at the bar area for drinks and wait. I hate it when restaurants do this, shuffling patrons over to the bar area, where invariably the drinks are overpriced.
That 15 minute wait turned into 28 minutes.
When I went up to the Hostess and complained magically they were able to seat us.
Our waitress was very prompt with our drinks order and food order. So kudos to her, whoever she is. My companion had a burger and chips & two small onion rings. I ordered the spagetti bolognese (but with penne pasta instead). My companion’s burger looks pretty good — it had cheese and bacon and looked juicy. Mine looked like they used some store bought jar sauce, and it tasted like it. For the pleasure of rather unappetizing pasta I paid the glorious amount of £8.95. I value it at £2. as the pasta wasn’t fresh and neither was the sauce.
Don’t come here if you value your time. There are better ways to spend your time.

Frankie & Benny’s is an Italian-​American restaurant. As such, it specialises in Pastas and American Diner menu items such as Burgers and Steaks. The restaurant is in a prime location for entertainment, Leisure World, perfect for an after movie dinner, or for a light bite before a night out. Their menu has a nice range of cocktails, and some non-​alcoholic ones for drivers and teetotalers. The menu is extensive, and offers a wide choice for all tastes! Overall, a highly enjoyable restaurant.

This is a nice small restaurant next to the cinema. It is nice to go to before or after seeing a film. I was waiting a while for my table because it was busy when I went. The food and drinks menu were good and they had some really nice cocktails. I wasn’t waiting too long for my food after I ordered it. I had a main course and a dessert and enjoyed them both. The main course was cooked right for me. The prices were okay. The staff I spoke to were friendly.
It is good because there is a big car park outside that is shared with everyone else at leisure world.

Frankie & Benny’s has got a fairly good rep with most my friends around the Uk and I’ve been in the Manchester one and it was great.
So I thought I’ll give Southampton a go, and thats where it started to go wrong. made to wait for a table when the restaurant was about a quarter full. Then starters were pitiful for the price, main courses were extremely well cooked.
Then they give you a receipt giving you the oppurtunity to give them feedback online and they take it away again and throw it away.
Sorely disappointed, poor value for money, staff not very professional. Will not be visiting again

Frankie and Benny’s is a decent restaurant to go to if you want the standard fare of pizzas and pastas, with an American lean rather than a traditional Italian meal.
The staff are often overwrought due to the small size of the restaurant and how busy it often is, so it can take some time before you’re served, but the meal itself is usually reasonable.
The décor of the restaurant is pretty standard to the chain — lots of red and white, emphasis on the New York aspects of the area. The restaurant is generally well lit, bright and friendly if slightly too noisy during peak times.
A nice place to go to after or before going to see a film, but not really appropriate for a special night out.

Nice little American Italian restaurant in the Leisure world area. Ideal place to eat before or after a movie or before a night out.
Cheaper than TGI’s and almost as good. Food is good and there is a large choice however sometimes the staff are to busy to serve you quick enough. I like the atmosphere and you can also have cocktails here before you head off.
The pizza I had last time was huge and really good and the steak my partner had was lovely. Choc orange profiteroles were lovely too. If you sign up to their mailing list you get promotions emailed to you which is good, at the moment (Nov 2008) you can get £5 off your meal.

I had a fantastic meal here a couple of weeks ago and could not really fault it. The food was well cooked and there was a lot of choice on the menu and I thought the prices were really good. The staff were polite but rushed off their feet. The food came very quickly though considering the restaurant was full and was lovely. The restaurant is very small though and was very busy so was cramped at times and very noisy what with it being in Leisureworld. I am not sure if I would brave it again on a weekend but would definitely go when it was quieter.

Frankie & Benny’s is possibly the worst place to eat ever.
I have been treated to overcooked pasta that has turned to mush, frozen vegetables that are still frozen, and terrible service. I shall never eat there again. 0 stars.