Holiday Inn Express Hotel Southampton-West

Hmmmm, we stayed here in November prior to joining a cruise. It’s a typical express by holiday inn, but we left more disappointed than we should have. When we arrived we were told that due to computer issues they couldn’t serve any meals or drinks. Instead we were offered a selection of not so nice looking takeaway menus or instead to pay for a taxi to take us out to a local pub for a meal. It was entirely our choice well actually, no it wasn’t. We ended up going out to a local pub and it wasn’t until mid journey back that the taxi driver said something about this hotel never offering any food. Perhaps it’s just a ruse they use all the time. They somehow managed to offer a shambles of a breakfast the following morning, cold bacon and sausages along with some equally cold and soggy croissants. The ‘restaurant’ was busy, dirty and seriously lacking clean and sufficient cutlery. Wouldn’t use this place again, but hey, it was a bed for the night.