This hotel is in a great location in the center of town. Walking distance from everywhere you need to be in town. There was a few different rooms booked separately in our group but the receptionist was so good that they managed to get all of us on the same floor even though the hotel was fully booked. A few of us ate in the restaurant downstairs and was told that the food wasn’t that amazing and considerably overpriced. I would consider staying here again if I came to Southampton.
Chris S.
Rating des Ortes: 2 Town of Chelmsford, MA
Comfortable room and bed, nice staff but let down by inability to locate booking, charges for internet access and an inability to ever deliver an iron to the room despite two requests.
Satna
Rating des Ortes: 1 Birmingham, United Kingdom
good chain hotel although the holiday parking for 10 nights is just in a normal unsupervised ncp car park was not very happy as it was part of a package but the breakfast and location are top notch as were the burgers in the restuarant portion size enormous
Chrissie B.
Rating des Ortes: 3 Poole, United Kingdom
This is part of a chain, and really does make you long for the independent hotel! Situated on the corner of a roundabout on a three lane carriageway, it is easy to miss the entrance, which is really only a setting down area. I never did discover where the parking was. On my second approach, I entered the setting down area and found a service road carried on. I followed this, but found no alloated parking, so put the car in a plaza corner which ended up being behind the setting down. The ground floor is decorated in a strange orange colour, is devoid of personality and ulta modern. The dining area is again very modern and uninviting. The meal was overdone. I’d had the vegetarian option which had puff pastry which was sooooo tough. Because I hesitated before saying that my meal was disappointing, I was offered a complimentary dessert. I had a gorgeous baked cheesecake. We were one table away from two Southampton football players. And there seemed to be some kind of stag and hen party in the bar. As there was no room service in this 4 star hotel, we took our own bottle up to the room, which was comfortable but rather basic. There was only one teabag in the tea/coffee facility. In all a very disappointing hotel.